Woodlane Medical Centre
Nigresh D. one year ago • From Google
Excellent
Exceptional Care During Medical Emergency at WLMC
On Tuesday, July 8, 2025, I encountered an infection following a recent surgical procedure. Despite receiving private treatment, I did not get essential antibiotic medication promptly. Since WLMC was informed by my Consultant about my situation, I reached out via email requesting the prescribed medicine and hurried to the Surgery to see if they could expedite the process. Care Navigator Dianne listened intently as I shared my concerns and fully grasped the urgency of my circumstances. Rather than merely sending the prescription to my GP for approval as is typical practice, she went above and beyond by arranging an urgent in-person appointment that same afternoon with Dr. Mike Warner so he could thoroughly assess my condition and provide me with necessary medications along with any required tests. At that moment, I was not in good health; any further delay in obtaining medication could have exacerbated my condition and led me to require emergency treatment at A&E. I'm incredibly grateful to Dianne for her understanding nature and proactive approach during this challenging time as well as to Dr. Mike Warner for his unwavering support and kindness throughout this ordeal. This kind of exceptional service isn't just a rare occurrence at WLMC; it’s part of their standard care practices. Just weeks prior, when faced with another pressing issue regarding medical attention, Care Navigator Jeanie stepped up immensely to assist me in securing an appointment without unnecessary hassle. Furthermore, she played a crucial role in expediting urgently needed medication for my daughter’s chronic health issue (thank you so much again for your help Jeanie). The assistance provided by everyone at WLMC has been invaluable over these years; it truly strengthens both mine and my family’s trust in their services from our experience over the last 17 years we’ve been patients there. My heartfelt gratitude goes out once more – THANK YOU!!!
Extremely disappointing interaction with the front desk personnel, and the entire staff, from management to physicians. Their conduct was discourteous and entirely unacceptable. The level of..
Woodlane Medical Centre
anam m.
My experiences with this surgery have been deeply disappointing and frustrating. Each time I visited, it felt like a negative ordeal. There were occasions when I couldn't secure an appointment, but..
Woodlane Medical Centre
Lee J.
Dr. Dan Weaver has been incredibly understanding and compassionate in supporting my autistic daughter and addressing her unique challenges. I am truly grateful for his care.
Woodlane Medical Centre
#Team H.
Two physicians at this facility are absolutely deplorable and should not be practicing medicine... Extremely discourteous and condescending. The female doctor is unbelievable - she is so..
Woodlane Medical Centre
M M.
Initially, I was incredibly apprehensive about visiting this clinic due to the discouraging feedback I'd read online, especially after being referred by my primary care physician. However, my..
Woodlane Medical Centre
Matt M.
The phone queue to schedule a consultation has become so unbearable that I've resorted to using the NHS app for health consultations and booking requests. Ironically, the surgery then sends me a..
Woodlane Medical Centre
Natasha M.
The front desk staff member displays an exceptionally unpleasant demeanor and has to be the most discourteous individual I've had the misfortune of interacting with.
Woodlane Medical Centre
catalin b.
Absolute rock bottom of locations, without a doubt
Woodlane Medical Centre
Chelsea S.
I've been a patient at this medical practice for nearly two decades, and I've never encountered any issues. Dr. Deshpande is incredibly compassionate and well-informed, always helping me feel..
Woodlane Medical Centre
Justin O.
Got an appointment scheduled quickly within a few hours, and received my prescription in just 30 minutes. I've been a patient at Wood Lane for six years now, and I have absolutely no complaints..
Woodlane Medical Centre
Save E.
Absolutely terrible customer experience, with discourteous front desk personnel, an unprofessional manager, and disrespectful medical professionals.
Woodlane Medical Centre
Nigresh D.
On Tuesday, July 8, 2025, I encountered an infection following a recent surgical procedure. Despite receiving private treatment, I did not get essential antibiotic medication promptly. Since WLMC..
Woodlane Medical Centre
David w.
Exceptional customer care - initiated with a virtual consultation for my spouse, followed by a swift phone scheduling of an in-person visit. She was seen by a compassionate physician within a short..
Woodlane Medical Centre
Z A.
At times, it can be challenging to reach the reception for scheduling an appointment; however, the doctors, nurses, and administrative personnel are all kind and supportive. The primary concern lies..
Woodlane Medical Centre
wallie p.
Absolutely abysmal customer support - impossible to reach anyone by phone, and I wasted more than two hours trying to connect, which is completely unacceptable and infuriating.
Woodlane Medical Centre
William k.
I am extremely dissatisfied with this medical practice. In late May, I visited to renew my heavy goods and taxi driver medical certification, which cost me £110, and the entire consultation lasted..
Woodlane Medical Centre
Ian D.
Dr. Warner demonstrated outstanding medical attention for my aging parent during today's consultation. His compassionate demeanor and precise explanations instilled a sense of trust and reassurance..
Woodlane Medical Centre
Ian J.
Excellent team at the front desk.
Woodlane Medical Centre
Marek M.
I've been experiencing persistent problems with this medical practice stemming from their inadequate communication, particularly when it comes to prescription management. Repeatedly, I've been..
Woodlane Medical Centre
Anastasija A.
ABSOLUTE DISASTER OF A SERVICE! I'D GIVE ZERO STARS IF I COULD! COMPLETELY USELESS AND UNHELPFUL, THEY JUST STARE BLANKLY THROUGH THE WINDOW WITHOUT LIFTING A FINGER TO ASSIST!
Woodlane Medical Centre
Parry S.