The Old Court House Surgery

The experience has been extremely disappointing, and the situation has only deteriorated since the pandemic began. The staff seems completely uninterested in addressing patient concerns. They now..

I was braced for disappointment based on the many concerning stories about medical practices in the United Kingdom, yet this particular surgery has completely defied my expectations. Their..

The reception team was incredibly supportive, and I'm immensely grateful to Dr Kee-Cheung Lee for his swift and accurate diagnosis, which led to my immediate hospital admission. Thank you so..

The historic courthouse medical center is a delightful practice, with reception personnel who are warm and approachable. I've been to the surgery multiple times recently for different health..

Completely worthless medical procedure. Scheduling an appointment is impossible, and one star rating is actually too kind. The personnel are disrespectful and unhelpful.

I've dispatched an email, and after a full week, I'm yet to receive any form of response. Upon calling, I discovered a discrepancy between their stated hours of operation and what Google indicates..

I endured an excessively long wait of over 15 minutes just to have my call answered. The receptionist demonstrated a rigid and unhelpful approach when scheduling phone appointments. Their scheduling..

The HelpDesk team is absolutely terrible - their staff are completely incompetent and never follow through on scheduled phone consultations. I wasted nearly two hours waiting around, and it's clear..

Completely impeccable service. Nurse Kathleen carried out my smear test with remarkable skill and precision. Although she could have offered more emotional support, her professional approach was..

I've been a patient at this medical practice for many years, dating back to their relocation from Robin Hood lane. My husband is also a patient here, and we both truly appreciate the doctors who are..

I'm not a registered patient here - I came to get a heart monitor and can only compare my experience to my current GP surgery in Cheam. 1) My surgery keeps you on hold for 20 minutes with a..

Scheduled my consultation through the website and secured an in-office visit within hours. The physician was punctual, even for my late evening slot at 5:50 PM. The doctor conducted the..

We've been patients at this medical practice for ten years, and our family has been consistently engaged with their services. Throughout this period, our experiences have been entirely positive...

Whenever I require medical assistance, I'm consistently supported with referrals, appointments, and necessary treatments. The Old Court House medical practice offers numerous scheduling options that..

The process of trying to reach a receptionist is incredibly frustrating. Getting through to their line is nearly impossible, and even when I finally connect, I discover there are no available..

This medical practice stands out as the top choice in the region. Having previously experienced an incredibly subpar clinic, I was initially hesitant. However, the doctors are genuinely attentive,..

A refreshing departure from the typical tales of primary care frustration! Booking an appointment online was a breeze - simple, quick, and I secured a non-urgent slot within just a few business..

I've been a patient at this medical practice for an extended period. My health situation involves intricate medical challenges. The entire practice has consistently been supportive, with both the..

I've encountered some less-than-pleasant interactions with certain receptionists, but thankfully, there are also genuinely helpful staff members. The nurse who performed my blood test was..

Absolutely awful healthcare experience. The physician was completely unhelpful and displayed a dismissive attitude that made me feel completely disregarded.