Victoria Mill Medical Practice

I've been a patient at this medical practice for just over two years, having previously been with Brooks Bar Medical Practice for 22 years, where the service was consistently poor. I'm thoroughly..

The medical staff's interpersonal communication seriously needs improvement. Inquiring about anything feels intimidating and unwelcome. The physician's phone consultation is absurdly brief, and..

On Monday, May 15th, 2023, I arrived at this medical practice early in the morning, before 8 AM, for my initial consultation. The receptionist, Suzanne, was incredibly helpful and skillfully..

Completely unacceptable service. Attempting to schedule online yields zero results - no phone contact, no booking, they don't even request visual documentation of the problem (involving a young..

I waited well beyond my designated appointment time, exceeding an hour. When I attempted to seek information about my pending consultation, the receptionist, who was preoccupied with her mobile..

Outstanding medical professionals and front desk staff

Exceptional team members who are incredibly welcoming, compassionate, and consistently ready to assist! Scheduling appointments is a breeze, and their recently renovated spaces are immaculately..

Visited this clinic yesterday and encountered an exceptional ENT specialist who was both welcoming and meticulous. After struggling for months and experiencing unhelpful consultations at Wythenshaw,..

Exceptional general practice providing outstanding support to a friend in a delicate situation, effectively linking him to essential care resources. The entire team, from front desk personnel to..

Seriously? No available slots in July, and they suggest checking back next week for August? How ridiculous! Their scheduling system is completely unhelpful. The most sensible approach seems to be..

My wife and I have been patients at this medical practice for approximately three years, and our experiences have consistently been excellent. We receive routine blood tests for chronic conditions..

It's a serene and picturesque location with plenty of parking and comfortable seating areas. The staff and physician were excellent and highly professional.

Experienced as a Short-Term Patient/Urgently required care and received exceptional service and attention throughout the entire process. Highly recommend this medical facility.

During my initial visit to the clinic, I was taken aback by the receptionist's unwelcoming demeanor. As I approached the front desk to check in, she abruptly emerged with a dismissive attitude,..

GP consultations consistently run behind schedule by 15 to 25 minutes, making it challenging to coordinate daily activities around medical appointments.

Unhelpful doctors. Steer clear.

Utterly exasperating encounter, with every phone call bringing a new justification. Impossible to secure same-day consultations, then told to book ahead, only to be informed that advance slots are..

Absolute worst medical facility I've encountered.

The receptionist seems completely disinterested in doing her job. I attempted to contact them 13 times, and they consistently ignored my calls. When I finally got through after multiple attempts,..

The medical staff here are significantly below par. I attempted to discuss my health concerns over the phone when an in-person consultation was clearly necessary. The doctors conducted minimal..