DB

Don B. 4 years ago • From Google

Rating

Great

Exceptional care marred by one rude receptionist

I deeply appreciate the exceptional service provided by this medical practice. Every physician I've consulted demonstrates remarkable dedication and care. The established reception team is outstanding; however, I strongly believe that new receptionists require fundamental training in patient communication. This morning, I encountered a young receptionist named Esmeralda whose demeanor was completely unacceptable. Her lack of professionalism and courtesy was appalling—even my children would show more respect when interacting with others.

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