Brook Medical Centre

As someone who has been personally managing depression for years, I reluctantly sought their assistance when I was on the brink of total emotional collapse. When I reached out hoping for support,..

I'm genuinely impressed with my recent interactions with the medical office staff. The receptionists have been incredibly courteous, warm, and understanding. They carefully walked me through..

Challenging to provide a comprehensive assessment without evaluating each aspect separately. The receptionists are friendly and competent in their roles, and the medical staff are skilled and..

Absolutely terrible medical professionals. I endured an excruciating wait of almost six years to get a cyst addressed, and they ultimately failed to treat me. After switching to a new healthcare..

Terrible service, impossible to schedule a visit. Spent an hour on hold, only to be informed that no appointments are available.

Following my recent significant surgical procedure, my physician reached out within days to discuss my medication regimen and potential additional support requirements. They also scheduled a blood..

Zero stars would be too generous. Completely incompetent service that should be steered clear of at all costs!!

I've been a patient at this medical practice for nearly six years, and I can confidently say the reception staff are consistently friendly and accommodating (I'm aware receptionists often get..

Exceptional assistance, much appreciated! The day I called, the healthcare professional expertly addressed my concerns, providing clarity and comfort. Truly outstanding service, thank you so much.

I was pleasantly surprised by a call from Katie, the same representative I had previously spoken with about pending test results that I had followed up on multiple times. Despite her undoubtedly..

Completely revolting - from front desk staff to physicians - their communication is atrocious and they consistently mess up my family's prescription requests - perpetually delayed even when I place..

A completely unacceptable medical practice. I've recently been discharged following heart surgery, and the situation leading up to this has been utterly frustrating. I've been awaiting a..

Navigating their appointment booking system is a frustrating ordeal. You're forced to endure a lengthy 2.5-minute recorded message before even attempting to schedule, and one mistimed button press..

I've reluctantly switched general practitioners after being with this clinic my entire life. Booking an appointment has become incredibly challenging. Phone calls are redirected to their online..

Would have rated zero stars if the option existed. Utterly unable to process a recurring prescription for my elderly grandmother for three consecutive months. We've been forced to obtain emergency..

Consistently top-notch assistance. Whenever scheduling was required, they accommodated me perfectly.

Impressed by the medical professionals and administrative team, but frustrated by the lengthy automated phone system that requires listening to almost three minutes of recordings before reaching a..

Throughout my two decades of receiving care at this medical practice, I have consistently enjoyed exceptional interactions with the entire staff and medical team.

As a long-time patient at this practice, I can genuinely affirm that my experiences have consistently been positive. Carol is always readily available to address any questions or worries I might..

Got in touch to schedule a doctor's visit, and Charlotte was incredibly kind during our phone conversation. She went above and beyond to help me, managing to secure an appointment much quicker than..