The Surgery

The front desk staff are incredibly discourteous. This medical practice is completely unapproachable and actively engages in digital discrimination. Their sole appointment booking method involves a..

Steer clear of this medical practice. I've been a patient here since childhood, and their service has steadily deteriorated. Securing a face-to-face consultation seems virtually impossible nowadays...

Absolutely terrible medical staff at this clinic. The unprofessional and dismissive attitude is appalling. It's no wonder so many patients are fleeing to other practices. These healthcare providers..

Since joining The Surgery a few years back, I've had nothing but praise for their medical care. The general practitioners consistently address health queries promptly and were incredibly supportive..

Staff seem disinterested and the front desk personnel lacks basic customer service skills. I strongly recommend finding an alternative provider if you can.

I've always found the entire staff to be incredibly supportive and accommodating whenever I accompany my aging mother for her visits. Whether I'm scheduling appointments via telephone with the front..

Their service quality is extremely subpar. Steer clear of this establishment. Zero stars. The reception staff are equally incompetent. If you were to pass away, they would simply instruct you to..

An incredibly compassionate and considerate group who perform admirably despite intense demands, delivering top-notch care. My social circle is impressed by the exceptional treatment my family..

The reception staff are utterly deplorable, particularly the woman answering phone calls, who consistently displays an aggressive demeanor, constantly interrupting patients and exhibiting extreme..

I had the pleasure of interacting with Phil, whose service was absolutely exceptional. The experience was delightful, and he went above and beyond by assisting me in securing transportation at the..

I've been struggling with a persistent skin allergy for over two months now. After scheduling an appointment, I had to wait two weeks to be seen, and despite the visit, I haven't experienced any..

Extremely let down by my longtime general practitioner. Despite being a long-term patient since childhood, I rarely need medical attention, but when I do, I'm consistently berated by the..

Absolutely terrible experience here. The staff lacks professionalism and courtesy, and their customer service is abysmal. Scheduling appointments seems impossible. Rather than focusing on genuine..

Extremely disorderly with scheduling and patient flow, making the entire experience frustrating. The lack of professional time management is so poor that I cannot possibly suggest this service to..

This general practitioner is absolutely the most terrible in all of London. The reception staff are incredibly unhelpful, the waiting periods are excessively long, and the entire operation seems..

Absolutely terrible customer service! They constantly push you to handle everything online and provide zero personal assistance. The manager's behavior is equally appalling and completely..

Honestly, if the rating system allowed it, I'd give zero stars. This was an utterly unsatisfactory encounter. I absolutely do not suggest anyone use their services. In fact, I'm seriously..

CARELESS CONDUCT! Steer clear of this facility. The Practice Manager displays discourteous and inappropriate behavior, and the entire practice demonstrates a lack of professional care! Escalated to..

Exceptional assistance! Though I'm not a patient at this medical practice, my clients are registered here and receive top-notch care. They consistently keep us informed. Every staff member, from..

Terrible customer support, front desk staff completely unhelpful. Getting an appointment seems more challenging than meeting the Pope! Utterly unacceptable! Even the most basic inquiries are being..