Oaklands Surgery

These folks completely ignore incoming calls, even when you're the first caller waiting in line!!

I'm thoroughly dissatisfied with this medical practice. Since moving here in July 2023, I've struggled immensely to secure appointments. Their staff consistently fails to listen to patients, and..

The front desk staff was incredibly unprofessional, interjecting unsolicited personal commentary about my life choices. Despite my best efforts to remain courteous, her inappropriate remarks became..

Despite my numerous attempts to consult or meet with a physician about my various medical concerns, during my most recent scheduled telephone consultation with the general practitioner, an..

I would prefer enduring my current suffering than confronting medical professionals who seem completely clueless. This practice was exceptional years ago, but recently? Absolutely appalling!..

I joined this medical practice nearly seven years back. My initial encounter with them occurred late in 2024. Every staff member I interacted with was exceptionally efficient and courteous..

I spent an entire week attempting to reach their customer service by phone, persistently waiting on hold for more than an hour each time before ultimately abandoning my efforts. The entire..

I encountered difficulties obtaining a one-time medication prescription after my surgical procedure, but a receptionist named Angela went above and beyond to assist me. Her professionalism and..

Absolutely terrible interaction with the personnel, who display complete indifference to patients' medical conditions. The management is incompetent and should be immediately replaced with someone..

Why on earth does AskMyGP impose such RESTRICTIVE SERVICE HOURS! I'm attempting to submit an electronic communication that will be reviewed when staff are next accessible. Why am I confined to..

Unbelievable.. I scheduled a medical consultation for 11am on Thursday 18/8, then visited the clinic at 2pm Friday for an update. They said it could take 48 hours but they don't operate on Saturday..

Terrible establishment, terrible procedures, simply dreadful, dreadful, dreadful. I'm actively seeking to move my business elsewhere as I can no longer tolerate this organization's incompetence

Absolutely appalling service. I submitted a request 6 weeks ago regarding an ongoing issue...complete radio silence, totally disregarded. Yesterday my wife made a request...zero response, no..

This surgical procedure is excellent, provided you're in good health. I've been attempting to reach out to them for nearly a month, with only one brief call that disconnected after barely two rings...

The front desk staff were exceptional. Without their efficiency, nothing would have moved forward. They're the driving force behind getting things done! These hardworking employees probably don't..

Utterly REPULSIVE. Repeatedly, this service has let me and everyone in my circle down. Encountered disrespectful personnel. Negligence with my medication. Physicians showing zero empathy—even..

Utterly appalling service! The front desk staff are commendable, but that's where any praise ends. The physicians completely disregard communications from specialist doctors and hospitals,..

I'm utterly frustrated with this medical practice. I attempted to get a doctor's appointment and even visited their facility to assess their availability, only to find the operating rooms completely..

The scheduling system for this medical practice is incredibly frustrating. I'm constantly unable to book appointments through their mobile application, and when I attempt to resolve this by calling..

Completely worthless medical facility! From March 2021 onwards, I've never managed to actually see anyone in person, with all interactions limited to "ask my gp" communications. Their sole..