Parkside Medical Centre

The staff's attitude is incredibly disrespectful, treating patients like they're beneath contempt. However, the medical professionals themselves are competent and skilled.

Living in Norfolk, I often contact this medical practice due to my Mother's ongoing health concerns in the region. The Receptionists consistently demonstrate exceptional professionalism, maintaining..

I've been stuck in a waiting line to secure a phone consultation with Riverside GP Practice for more than 90 minutes, and I'm still three callers away from being attended to! This is completely..

Absolutely terrible general practice in Nottingham. Securing an appointment is incredibly challenging, and when you try calling at 8 AM, they're seemingly more interested in having tea than helping..

Reached out by phone twice recently, and each call was answered swiftly. The staff demonstrated exceptional responsiveness and courtesy.

Forwarded my medication request to my former pharmacy where I was previously registered. They claimed the error was mine and insisted I must pick up the prescription in person. This contradicts my..

I exhausted my pain medication supply 3 days ago and proactively visited my physician beforehand to request a refill. Today, 72 hours later, I called to follow up on the matter, only to be informed..

I submitted my spouse's recurring medication request on September 15th, and the last item was finally processed on October 3rd. Could this be setting some kind of slowness record?

Front desk employees treat guests with utter disrespect, showing zero empathy or basic human decency

Every member of the team has been incredibly welcoming and supportive. The medical professionals, including both nurses and doctors, demonstrate remarkable competence and genuine care. I am..

Incredibly discourteous front desk staff. Lacking professional credentials yet displaying an know-it-all attitude

The front desk personnel are absolutely terrible. They consistently provide incorrect details, contradict information shared by physicians, and fail to relay messages to doctors when asked. I cannot..

I find this medical facility to be quite charming, with staff who are welcoming, supportive, and compassionate. Although I haven't consulted with a physician directly, my phone interaction was..

I examined the feedback across various platforms, including the official NHS site and the CQC report. While scheduling a same-day consultation can be challenging, this is a common issue across..

Consulted with a practice nurse who seemed unsure about my condition. Ultimately, I received absolutely no assistance. These nurses lack the comprehensive expertise of doctors and appear limited in..

The front desk staff is completely incompetent and has no business interacting with customers. I submitted an online request for an urgent appointment, only to receive a response indicating..

Absolutely the most incompetent medical practice I've ever encountered. I spent more than a week attempting to schedule an appointment, but their phone lines are perpetually unattended. Their..

Some employees demonstrate excellent efficiency, but recently, staff performance has significantly declined. Repeat prescription requests are consistently being ignored, requiring patients to follow..

Absolutely appalling customer service over the phone. The representative was completely unhelpful, dodging my inquiries and abruptly transferring me without explanation, which resulted in my call..

Top Surgery. Exceptional experience from the start, with courteous and competent staff. My only disappointment is not having switched to Parkside sooner, after tolerating my previous medical..