PK

Prof. K. 11 months ago • From Google

Rating

Excellent

Exceptional diabetes care at carpenters practice

I would like to extend my heartfelt appreciation to the Carpenters Practice team for their exceptional service, responsive communication, and remarkable professionalism. The attention I received showcased an admirable commitment and sincere dedication to my health. Throughout the preparation for my 4th July 2025 appointment, I was consistently updated about upcoming reviews, investigations, and medication adjustments—highlighting their meticulous and patient-focused methodology. Summary of recent interactions: I. 4th July, 10:30 AM – Completed a 15-minute Diabetes Mellitus review. II. 11:15 AM – At the reception, Miss Samarah {cordial and helpful}, I requested either a telephone or face-to-face consultation to discuss additional tests and potential referral. III. 12:59 PM – Received a confirmation call from Miss Samarah regarding a same-day, in-person consultation with Dr. Devi. IV. 2:50 PM – Consulted Dr. Devi, who delivered comprehensive and highly professional care. Additional tests were scheduled, medication adjusted, and a referral processed, excellent work. V. 4:29 PM – Obtained a copy of the referral letter and confirmation of a hospital appointment for 9th August 2025. In under 3 hours, all necessary steps were completed, including the referral process—truly outstanding service. Thank you once more to the entire team for your efficiency, commitment, and unwavering dedication to superior patient care.

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