Johanna V. 6 years ago • From Google
Excellent
I recently had an appointment with Dr. Neeson, and she truly impressed me. Her medical approach is comprehensive and forward-thinking, demonstrating genuine dedication to patient care. She is undoubtedly a tremendous professional who enhances the quality of the medical practice.
Lindsey S.
9 years ago Just completed my initial visit with this practice! Absolutely stellar front desk service!! Swift!!! And incredibly competent medical staff. If I could rate them higher than five stars, I absolutely..
Tahira _.
4 years ago I'm completely frustrated with their appointment system. It seems impossible to secure a slot, and their online booking through patient access is utterly dysfunctional. I've reset my memorable word..
Pauline O.
2 years ago The team at Riverside provides exceptional service with a truly helpful attitude. Every request is met with genuine willingness and support.
Russell W.
8 years ago Welcoming and courteous medical staff, predominantly English-speaking physicians.
Kokob K.
5 years ago Extremely unprofessional and discourteous front desk staff member with a complete disregard for basic customer service standards
ian h.
8 years ago Attempting to schedule an appointment is an absolute ordeal, with their phone system requiring constant redial for around six minutes before potentially connecting. The reception staff are..
Tashiie T.
4 years ago I'm constantly struggling to secure a medical consultation, and we're consistently redirected elsewhere because our health concerns aren't deemed urgent enough. It's incredibly aggravating to reach..
David G.
4 years ago Securing a phone consultation is challenging, with wait times consistently exceeding 10 minutes before your call is even picked up.
Lewis D.
9 years ago absolute terrible customer experience, despite being a long-time patron for nearly two and a half decades. their service quality continues to decline with each passing year
Amanda L.
one year ago OH MY GOODNESS! Such terrible reviews 😱. I was contemplating switching to Riverside because my current situation is DREADFUL 😠. Recently, I was referred to St Caths and saw Dr. Hussain. Since..
Tom M.
5 years ago Exceptional support when it mattered most
phil e.
6 years ago Dr Jones brought me into the world 66 years ago, and I've been a patient since it was Leggett and Jones' practice. But nowadays, securing a doctor's appointment has become incredibly challenging...
Jamie S.
5 years ago Completely appalling treatment by the front desk staff, completely disregarding patients' needs. I tragically lost my grandmother due to their incompetence and negligence. I will definitely be..
Kenneth S.
7 years ago Been a patient here for a decade, and I'm thoroughly disappointed. The wait times are consistently excessive, and when you finally get to see a physician, you feel hurried through the appointment...
Rob J.
7 years ago An absolutely exceptional medical practice that stands out as potentially the finest primary care facility one could hope to encounter.
Lyan L.
7 years ago Smooth booking process, effortless communication, stunning interior, top-notch service, and incredibly friendly staff at reception. I couldn't have found a more perfect medical practice to register..
Johnathan Y.
one year ago Truly exceptional doctor and healthcare experience!!!!
Susan E.
6 years ago Excellent service if you manage to secure a booking, but challenging for those with early morning work schedules who struggle to call during limited availability and are frequently told to reattempt..
Rae C.
one year ago Utterly appalling medical service. I've recently started using their new PATCHS system for submitting healthcare requests meant to be evaluated by a doctor. However, each time, a receptionist merely..
Paige S.