CS

Christine S. one year ago • From Google

Rating

Excellent

Exceptional doctor with compassionate patient care

Dr. Ching deserves a full five-star rating after our initial consultation. Meeting her for the first time, we were impressed by her exceptional professionalism. She conducted a comprehensive examination, listened attentively, and provided precise prescriptions and advice. While the reception area might seem intimidating, certain staff members truly shine. Walid, in particular, stands out for his outstanding customer service, demonstrating remarkable politeness and patience. Although Dr. Ching occasionally runs behind schedule, the waiting room atmosphere suggests she is highly respected by her patients. Her approach of taking extra time to ensure proper care is far superior to rushed consultations. Five years later, I'm updating my review to reaffirm my complete satisfaction with the practice. Recently, when I needed eye drop medication and a prescription, Kate at reception was incredibly helpful. I continue to find all staff members exceptional. During the COVID period, Dr. Mohammed Sajid (or Sayed - I apologize for my uncertainty) has been particularly outstanding, maintaining face-to-face appointments. My gratitude extends to the entire team for their continued excellent service.

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