The Village Medical Centre
Christine S. 2 years ago • From Google
Excellent
Exceptional doctor with compassionate patient care
Dr. Ching deserves a full five-star rating after our initial consultation. Meeting her for the first time, we were impressed by her exceptional professionalism. She conducted a comprehensive examination, listened attentively, and provided precise prescriptions and advice. While the reception area might seem intimidating, certain staff members truly shine. Walid, in particular, stands out for his outstanding customer service, demonstrating remarkable politeness and patience. Although Dr. Ching occasionally runs behind schedule, the waiting room atmosphere suggests she is highly respected by her patients. Her approach of taking extra time to ensure proper care is far superior to rushed consultations. Five years later, I'm updating my review to reaffirm my complete satisfaction with the practice. Recently, when I needed eye drop medication and a prescription, Kate at reception was incredibly helpful. I continue to find all staff members exceptional. During the COVID period, Dr. Mohammed Sajid (or Sayed - I apologize for my uncertainty) has been particularly outstanding, maintaining face-to-face appointments. My gratitude extends to the entire team for their continued excellent service.
I'm battling a brain tumor and potential multiple sclerosis, and your staff has been completely indifferent to my suffering, causing me immense emotional and physical distress. Arbitrarily..
The Village Medical Centre
Shaune H.
Battling endlessly to get my essential, lifelong medication approved, despite my critical need due to high clot risk and stroke history. The surgery and pharmacy continuously pass the blame, and..
The Village Medical Centre
glenn b.
Scheduled a consultation around 8:40 near 10am, no communication received. Urgently need prescription but unable to connect with staff. Spent 18 minutes on hold, attempted again for 10 more minutes..
The Village Medical Centre
Lisa J.
My child relies on specialized formula due to a medical condition, and the pharmacy consistently fails to process his prescription, leaving him without essential nutrition. When I request an..
The Village Medical Centre
Melody W.
Utterly useless medical practice Impossible to secure a consultation - abnormal test results and no communication for over a month. Perpetually unavailable regardless of when you attempt to contact..
The Village Medical Centre
Lorraine S.
I'm completely fed up with this medical practice. Their staff are incompetent and unprofessional. When I called to schedule an appointment, I was informed the earliest slot was three weeks in the..
The Village Medical Centre
H S.
Complete disappointment. Front desk staff treat patients with utter disrespect. You're forced to call precisely at 8 am to secure any consultation. Dr. Ching is the sole redeeming factor of this..
The Village Medical Centre
Casey b.
Doctors are awesome, but their receptionists are so frustrating to communicate with - argh!
The Village Medical Centre
Tech S.
It appears the front desk personnel have been recently refreshed, a change I believe was necessary for quite some time. The new team comes across as incredibly courteous and supportive. Phone..
The Village Medical Centre
kelly k.
Are the business hours consistent anywhere? The information online seems to contradict what I was told over the phone. Can someone help me confirm the actual operating times?
The Village Medical Centre
Tina M.
I'd give zero stars if I could because it doesn't even merit one I've been with this practice for nearly six decades, and it's become absolutely appalling! You never see the same physician, and they..
The Village Medical Centre
Rob M.
Every single call I make, I'm placed second in line before being disconnected. I've attempted to contact them over 10 times without success. Eventually, I resorted to physically going to the back of..
The Village Medical Centre
Mandy L.
Attempting to schedule an in-person consultation for a 91-year-old patient proved impossible, despite a prior telephone consultation where the GP recommended such a meeting. The situation is utterly..
The Village Medical Centre
Rhi R.
Visited the pharmacy and the pharmacist was absolutely wonderful! She addressed my needs immediately and with such ease!! I'm extremely satisfied and truly appreciative!
The Village Medical Centre
Tierney M.
Charlie consistently delivers exceptional customer service, greeting patients with warmth, professionalism, and a welcoming demeanor. The entire interaction at the surgery was smooth and efficient,..
The Village Medical Centre
Adele C.
The medical staff at this clinic are exceptional, and while scheduling can be challenging, the quality of care is outstanding. Dr. Ching, in particular, stands out as an incredibly compassionate and..
The Village Medical Centre
Urooj S.
Dr. Chin is absolutely fantastic at her practice. I'm a huge fan! 💕
The Village Medical Centre
Brenda C.
I was suffering from intense hip pain, completely unable to rest or eat, so I finally consulted my doctor after considerable delay. I underwent blood tests and an X-ray. Subsequently, I received a..
The Village Medical Centre
Shanya T.
Terrible customer support both over the phone and in-person at the pharmacy counter
The Village Medical Centre
Wesley E.
Little Charly is absolutely wonderful - constantly cheerful, kind, and courteous, with her adorable infectious giggle that always brings a smile to everyone's face 😊
The Village Medical Centre
zombieash 2.