AB

Azmina B. 3 years ago • From Google

Rating

Excellent

Exceptional family practice with heart and history

I've been a patient at Brooke Road Surgery since childhood, spanning over two decades, and watching the practice's evolution has been truly remarkable. The transitions - from staff changes to receptionists, nurses, and doctors, and even updates to the office and waiting room spaces - have been seamlessly executed and remarkably efficient. Regardless of whether staff members are new or long-standing, they consistently maintain an exceptional service standard and always make me feel incredibly welcome during every interaction, whether in-person or via telephone. My initial medical experience was with Dr. Prasad, who was not just an outstanding physician but also an incredibly compassionate individual. He was always available for myself and my family, prioritizing our health and addressing our concerns with genuine care. Witnessing the practice being handed down to his son, Dr. Neeraj Prasad, has been truly heartwarming. Dr. Neeraj has magnificently continued his father's legacy, maintaining the same high-quality care and professional standards. Dr. Neeraj Prasad is, without doubt, the most exceptional doctor I've ever encountered. His kindness, patience, helpfulness, non-judgmental approach, and profound compassion are truly extraordinary. I feel immensely fortunate to be a patient at this surgery and to have met such wonderful healthcare professionals. Regardless of where life takes me, I will always remain committed to Brooke Road Surgery, as it holds an irreplaceable place in my heart. Blessings to them all ❤️

Other reviews for The Surgery (Brooke Road)