Millennium Medical Centre
Shelly A. 3 years ago • From Google
Excellent
Exceptional gp practice with compassionate medical care
I'd rate my current GPs a resounding 5 stars, and honestly, they deserve 50 if such a rating existed. They've been extraordinary throughout my cancer treatment, navigating my complex medical conditions and a significant mental health crisis. Having been with this practice for 23 years, spanning various locations like Cambridge University, Leeds, and Sheffield, I'm so impressed that I won't even consider moving away, as I've never encountered another practice that matches their exceptional standard. Developing strong relationships with two GPs simultaneously is crucial, ensuring continuous, comprehensive care when one is unavailable, with both physicians understanding your complete family medical history. I acknowledge that some GPs unfamiliar with our family background have occasionally created challenging interactions, leaving me feeling frustrated or misunderstood. However, it's important to recognize the immense constraints they operate under: limited consultation time, strict professional protocols, and the inherent human element. New physicians can't instantly comprehend complex medical histories, and occasional misunderstandings are inevitable. Despite this, nearly all GPs I've encountered here over two decades have demonstrated genuine compassion. Those rare individuals who proved consistently incompetent or unprofessional were swiftly replaced, reflecting the practice's commitment to quality care in a complex medical landscape. (This explanation aims to counterbalance potentially unfair negative reviews from patients with limited interaction experience.) My primary and backup GPs are truly exceptional. I cannot overstate their value - if possible, I'd resurrect my previous retired physicians to work alongside the current team. Collectively, they are invaluable: diligent, compassionate, meticulous professionals navigating an exceptionally challenging primary care environment.
I'm completely baffled by the term "doctors" used for this establishment. It's impossible to get anyone to pick up the phone. On the rare occasions someone does answer, they're incredibly..
Millennium Medical Centre
Mo F.
I've been a patient at this medical center for two decades but originally departed due to the receptionist team's poor demeanor. Against my better judgment, I re-enrolled about a year ago for..
Millennium Medical Centre
Rixta 8.
Complete nonsense, my psychiatrist claims they've transferred prescription duties for mental health medication to my general practitioner. When I ring up after being registered for nearly two..
Millennium Medical Centre
Sharon O.
Called to schedule a late-day consultation due to my work schedule, and was informed no evening slots were available for a fortnight! I took time off in the morning specifically to secure an..
Millennium Medical Centre
Kelann x.
Overall, the medical staff provide excellent care. However, the telephone system is problematic, with the practice's phone lines becoming immediately overwhelmed when they open. It's frustrating..
Millennium Medical Centre
Syrah G.
This surgery is exceptional: I've been a patient here for nearly a quarter-century. Despite battling metastatic cancer in my early 40s, from my initial GP visit at Millennium for a "lump" in Spring..
Millennium Medical Centre
Soli A.
Terrible customer support, zero effective communication and extremely poor service quality
Millennium Medical Centre
D P.
I've been a patient at this practice for nearly four decades and have always appreciated the professionalism of receptionists like Lisa, Gail, and Julia. However, the new receptionist is a complete..
Millennium Medical Centre
Kerry M.
I attempted to schedule a medical appointment and was instructed by the receptionist to telephone precisely at 8:15am. When I courteously explained that dropping off my children at school would..
Millennium Medical Centre
Silviu N.
This medical facility is completely overwhelmed with paracetamol and viral cases!!! Essentially, they have no clue how to provide proper patient care, and several of the newer physicians display an..
Millennium Medical Centre
Darren H.
Surgery outcome fell short of expectations, currently experiencing significant dissatisfaction
Millennium Medical Centre
H C.
After being called back for additional blood tests due to insufficient initial sample or an unchecked test box from my previous nurse appointment, the reception staff were, as always, courteous and..
Millennium Medical Centre
Katrina A.
Absolutely revolting. Four separate occasions I was assured of a return call, yet not a single person followed through. I cannot stand this company.
Millennium Medical Centre
brummie b.
The medical staff at the clinic were excellent and supportive, but the receptionist's attitude left much to be desired. The younger female receptionist with dark hair, in particular, came across as..
Millennium Medical Centre
Joanne W.
This medical facility is completely unfit to serve as a general practice due to their consistent failures and inability to handle basic communication. Patients are forced to line up outdoors from..
Millennium Medical Centre
Shelly A.
I award this medical practice a perfect rating. I have been a patient here for a quarter of a century. The practice is truly outstanding. I'm anxious about potentially relocating because I'm..
Millennium Medical Centre
Ms A.
Utterly appalling medical service. Wasted time standing in line only to be informed at 9:30am that there are zero appointments available for the day, no emergency slots, and no option to schedule a..
Millennium Medical Centre
Emma E.
Medical professionals are completely useless, constantly impossible to schedule with, and you'll waste half an hour sitting around just to be dismissed without any real help or care.
Millennium Medical Centre
Joshua B.
My partner has been seeing these physicians for more than a decade, and our toddler was also registered with them. Regrettably, they've been compelled to switch medical practices today. Securing an..
Millennium Medical Centre
Jay D.
Instructed to call at 8:15am, but upon attempting to do so, was informed to try again the following day due to being fully booked. This has been happening for four consecutive days now, and I've..
Millennium Medical Centre
Sarah M.