The Arch Medical Practice

An absolutely terrible general practitioner. Unprofessional and discourteous staff.

A top-notch medical practice in Manchester. The personnel are warm and welcoming, and the healthcare professionals genuinely appear committed to understanding and addressing your health concerns...

Getting an appointment here is a nightmare, with scheduling being incredibly time-consuming and phone wait times being excessively long. I endured weeks of waiting for the doctor to contact me about..

Why are your online booking appointments consistently unavailable before 9 am most days? And when you try to reach customer service, you're stuck in a queue with over 20 people waiting ahead of you.

Utterly useless general practitioner who made my husband endure a lengthy wait for an appointment, only to be informed upon arrival that he cannot receive treatment. The situation is completely..

Outstanding physicians and staff, especially Matt. I believe we should support them by being the best patients we can, and when challenges arise, maintain open communication. Grateful for their..

I attempted to contact the medical practice twice this morning at 8am. Following a 25-minute wait, the receptionist picked up and abruptly ended the call within 2 seconds, cutting me off..

Quite good. The medical staff are compassionate and actually listen to patients without being dismissive or talking down to them. I suggest utilizing the NHS app for early appointment booking (be..

Medical professionals demonstrate exceptional expertise, yet the front desk staff appear deliberately unhelpful and obstructive. Consistently, patients attempting to seek assistance are summarily..

The medical staff are excellent; however, a few front desk employees lack the appropriate interpersonal skills and seem unsuited for customer-facing roles. Attempting to schedule an appointment via..

I shelled out £50 for a document that requires medical professional input. After submitting it months ago, it remains unfinished. When I requested another form to be processed, I again endured over..

Dr Tracey Leigh offers an exceptional approach to understanding our personal circumstances, consistently demonstrating deep empathy and thoroughness. She meticulously explores our experiences,..

The medical professionals at this surgery are exceptional, demonstrating top-notch expertise, attentiveness, and overall excellence that I cannot commend enough. However, the reception staff who..

The worst ever practise to be with I spoke to Doctor and she’s one of the worst unsupportive doctor to speak to. She goes on repetitive mode and doesn’t take your health seriously enough and fobs..

Every single time I attempt to schedule an appointment for myself or my relatives, they consistently claim everything is fully booked and tell me to call back tomorrow, which turns out to be the..

Throughout my recent medical experiences, the staff have consistently demonstrated exceptional compassion and professionalism. Both the physicians and nursing team have provided attentive and..

Steer clear of this general practice at all costs 1. They consistently reschedule appointments at their convenience. If a nurse is absent, they'll push your appointment back by up to three months...

Overall, this GP service has minimal drawbacks. The staff are generally pleasant, with only one past instance of receiving an incorrect contact number during a phone interaction. When it comes to..

I'm thoroughly frustrated with this medical practice. Their support is lacking, and scheduling appointments feels like an absolute ordeal. When it comes to obtaining necessary ointments and creams,..

The customer support is commendable, yet they have an extremely narrow timeframe of 10-20 minutes in the morning during which their online contact form is accessible. Once that brief window closes,..