Woodland Avenue Practice

Absolutely terrible customer service on the phone. I've attempted to schedule an appointment multiple times, calling precisely at 8am, and spent an entire hour trying to no avail. The staff were..

Utterly exasperating. The phone lines to reception are practically impenetrable, and when you finally connect, they're solely focused on rushing you off the call with minimal assistance. They seem..

A truly dreadful setup that fails those most in need. Their communication is abysmal - phone lines are perpetually busy with no way to wait in a queue. It's utterly devastating when you're..

I'd be eager to terminate my association with this medical practice if possible. The quality of care provided by the physicians is deplorable. Anyone seeking genuine medical improvement should steer..

Complete garbage! Avoid at all costs!

Every time I've visited this medical office, the personnel have consistently struck me as welcoming and supportive.

I've been a patient at this practice for 34 years, and it used to be a fantastic surgery with staff like Mary at reception who was warm, empathetic, and truly knew the patients. My doctors Dr Harris..

Getting through on the phone to schedule a visit is incredibly frustrating. Every time I try to call, the line is jammed, and when I finally reach someone, they tell me all time slots are completely..

Called the day before regarding my wife's prescription, which had been submitted over a week prior and remained unprocessed. Staff claimed the doctor was on vacation but guaranteed the prescription..

Absolutely terrible phone support with endless wait times. Spent more than an hour and a half just trying to connect for a simple appointment. Called right at opening time this morning, and after..

The practice has transitioned to an e-consult system, supposedly simplifying direct communication. However, this morning I've spent over 40 minutes on two separate calls waiting to reach reception,..

I endured an excruciatingly long wait of 90 minutes, only to have my call abruptly terminated by the medical practice.

Completely absurd situation Received a medical notification to reach out to the clinic regarding blood test outcomes The communication clearly indicated they open at 8am, which was also verified on..

I've been reading all the reviews, and they're consistent about scheduling challenges. Every morning, I attempt to call, but I'm never able to secure an appointment. I'm always greeted by the same..

Hope you enjoy waiting forever to schedule a visit! ;)

Top-notch physicians, but the front desk personnel are absolutely terrible. They're discourteous, ineffective, and show zero remorse. They scheduled an appointment for 9:36 am and expected me to..

Our interactions have consistently been prompt and meeting expectations with minimal exceptions.

Exceptional care from Woodland Avenue today! Completed the online triage questionnaire at 8:30 AM, received a follow-up call by 9:15 AM, and was seen by Dr. Ahmed at 10:40 AM (ahead of my scheduled..

Exceptional front desk staff and physicians. Everyone is incredibly efficient and provides top-notch guidance. They consistently go above and beyond expectations.

Throughout more than two decades, Dr. Barhey and his staff have consistently delivered outstanding medical support for my entire family. His approach is deeply compassionate, with a genuine..