Fern House Surgery

Claire, the receptionist, was absolutely fantastic, while the doctor fell short in providing assistance. However, the receptionist truly went the extra mile to support me. Given my challenging..

My physician was exceptionally compassionate during my previous consultation. When I reached out today, I secured a telephone appointment for later in the day and received a prescription within the..

Underwent a blood test, but I'm unable to secure a phone consultation until June, despite being extremely sick and in urgent need of medical attention.

Called customer service, spent 20 excruciating minutes on hold due to a constantly engaged line. Finally got through the menu options, selected my desired number, only to be greeted by another round..

Completely useless information that provides zero assistance or value.

Contacting them by phone is a nightmare! Absolutely ridiculous. I spent three entire weeks trying to schedule a simple doctor's appointment, and when I finally got through, the call dropped..

Super convenient spot to get my COVID shot! Absolutely no complaints here.

The employees were welcoming and provided excellent assistance during my visit.

Currently enjoying positive interactions with my general practitioner. The follow-up care has been excellent, and I've been able to secure appointments as required. While there are indeed waiting..

Disastrous medical service - my aging father urgently required an immediate consultation, and despite calling precisely when advised, I was left waiting on hold for nearly 60 minutes. Upon finally..

This medical practice is unquestionably the absolute worst I've ever encountered. Nearly all of the staff are completely incompetent in every conceivable way. One would expect doctors to offer..

If possible, I'd rate this medical practice at zero - that's how terrible they are. I've been dealing with this clinic for years, and it's been a constant stream of issues. They show zero concern..

The staff here consistently demonstrate exceptional care, with each medical professional showing genuine commitment to patient comfort. Nurse Demi, whom I've been seeing for more than two years, has..

I endured an abysmal experience with their customer service, wasting nearly an hour on hold only to discover zero available appointments for the next month and a half. What's the purpose of..

Stopped by the medical clinic earlier today with the aim of scheduling several consultations. The friendly front desk staff was incredibly helpful and successfully arranged all my appointments at..

Repeatedly contacted my outdated phone line despite multiple requests to stop. After enduring a 4-week wait for a scheduled service, they attempted to reach me on the disconnected number once more...

The employees here are incredibly rude and make you feel unwelcome.

The ongoing development in Witham is putting immense strain on local healthcare, with new housing developments outpacing infrastructure growth. While the medical staff are genuinely compassionate..

Terrible support. Completely overwhelmed. Provided zero assistance for mental health needs. Truly disgraceful.

Terrible surgical experience with endless delays and constant dismissal of my legitimate concerns. They repeatedly insisted my symptoms were standard, which was patently false. To make matters..