Walton Medical Centre

I recently registered with this medical practice after relocating, and I must say it's absolutely terrible. I desperately wish I could return to my previous healthcare provider. I've called their..

Getting an appointment through this online system is a complete nightmare. It's virtually impossible to schedule anything in the morning, and I'm absolutely convinced that the difficulty in booking..

The patient access portal, which claims to offer easy self-scheduling and prescription refills, is an absolute nightmare! I registered ages ago and have my login details saved on my phone. It..

Absolutely appalling service from this private company's pathetic online system. I've been suffering with a urinary tract infection for months and securing a doctor's appointment seems impossible...

I've been persistently attempting to schedule a mammogram, but every time I call, even at 8 am sharp, I'm told all appointments are already booked. I've literally called 20 times today without..

One receptionist behaves like a stern guardian, refusing to facilitate a GP callback even when the GP has instructed the patient to request one! The other staff members are delightful and..

I felt compelled to share my perspective because I believe some previous reviews are unjust. I don't anticipate many will read this lengthy review, but I needed to express my thoughts. I've been a..

I'd give zero rating if possible. Upon entering the clinic, booking ahead is not an option. You can solely secure an appointment by calling at 8am daily and hoping for luck. Being at work during..

Completely fed up with the receptionist's unprofessional demeanor. Whenever I call to schedule an appointment or request a prescription, I instantly recognize her by her dismissive and indifferent..

After relocating to a new area, I was hesitant about switching healthcare providers, especially since I'd previously had excellent general practitioners. However, both my family and I have received..

The recently added physicians pale in comparison to the esteemed Dr. Luck, Dr. Bode, Dr. Wright, and Dr. Armstrong. I have absolutely no confidence in these new doctors and am seriously..

Absolutely appalled by the disgraceful treatment of an elderly woman and her granddaughter today. The staff were incredibly disrespectful, mocking her and claiming she was rude when she was actually..

Scheduling an appointment here is a complete nightmare. I've made multiple attempts to book over the phone, calling precisely at their opening time. Each time, I'm met with a perpetual busy signal...

Denied medical consultation for a young child presenting with clear ear, nose, and throat infection signs, and redirected to a pharmacist for antibiotic prescription. This approach is completely..

The recently hired front desk staff member is completely unacceptable. She behaves as if she's in complete control of the medical practice, turning every interaction into a hassle, and her..

Without a doubt, this is the most exceptional general practice I've ever been registered with. Scheduling appointments is incredibly straightforward, and every single physician at this medical..

I informed the front desk staff that it took me 307 attempts to finally connect, and their dismissive response was simply, "Well, you're through now, aren't you?"

My interaction with the new medical practice has been absolutely outstanding. The initial phone screening helps streamline patient flow and reduces unnecessary in-person visits for routine matters..

If I could award zero stars, I would. The receptionist's service is abysmal. When approached for assistance, the employee merely stares with a contemptuous expression, which is unacceptable given..

This system is completely inadequate. I attempted to schedule an appointment for my elderly 84-year-old grandmother, and the receptionist was utterly unhelpful, simply handing me a form and telling..