The Statham Grove Surgery

I had an absolutely wonderful experience with Dr. Melissa Sayer during my recent medical consultation. She demonstrated exceptional compassion and warmth, truly standing out as the most empathetic..

Unwelcoming and discourteous front desk staff

I contacted the surgery to verify my postcode before submitting my application, and they initially confirmed it was accepted. I completed the form with complete honesty, transparently detailing my..

Requested a registration document and was stunned to be told I need to pay £25! For a basic black and white printout, the post office typically charges around £2 at most. This pricing is absolutely..

The surgical procedure was excellent, and the personnel were delightful. Moreover, my specific physician stands out for his compassionate approach and ability to create a comfortable environment..

We've been long-time patients here and typically receive satisfactory medical attention once we see a physician. However, the front desk interactions have been inconsistent. When my wife first..

I've been a patient at this medical practice for nearly a decade. After my appointment yesterday, I'm actively seeking a new GP surgery. Dr. Palmer examined me and provided recommendations that..

Exceptional medical procedure - highly skilled and empathetic physicians alongside welcoming front desk personnel

I consider myself truly lucky to be within the service area of this general practice. The personnel are consistently warm and supportive. It's disheartening that the current administration fails to..

I've been seeing Dr. Palmer at this medical practice for nearly two decades, and while they're my primary physician, the other doctors are equally competent. The front desk staff, however, seems to..

Quick and efficient service with a wide variety of health stations. I managed to get my flu shot, have my blood pressure checked, and receive the COVID vaccine. They even scheduled my asthma..

Exceptional care! This medical practice could very well be the top healthcare provider I've ever encountered. My sincere appreciation!

Throughout my extensive tenure at Statham Grove Surgery, spanning more than two dozen years personally and over 17 years for my partner, our encounters have been consistently exceptional. The front..

The physicians at this practice are exceptionally skilled, warm-hearted, and empathetic. However, the front desk personnel are completely unacceptable, displaying a terrible demeanor. They..

I've had the need to visit this medical practice multiple times throughout the year, and on each occasion, the entire staff has been exceptionally welcoming, supportive, and highly competent. It's..

General Practitioners here are truly exceptional. The staff radiates warmth and goes above and beyond to ensure patients feel completely comfortable. Despite their overall excellence, there's a..

I'm extremely satisfied with the service provided. The staff members are exceptionally courteous and supportive, and the doctors demonstrate a high level of professionalism and kindness. I'm..

Over my 13-year journey with this medical practice, I feel incredibly fortunate to be their patient. Both my primary care physician and her colleagues who have covered for her, along with the..

I encountered a deeply unsatisfactory experience with my medical treatment. After being disregarded by the emergency department, I attempted to obtain critical heart medication, but the practice..

The medical staff here, doctors and nurses alike, are truly exceptional. However, they are completely undermined by the reception team's consistently poor attitude. It's baffling how individuals..