Mere Lane Group Practice

From the moment you step inside, the staff radiates warmth and hospitality. Their professionalism shines through with remarkable efficiency, and they go above and beyond to provide helpful and..

This is hands down the most terrible general practitioner's office I've encountered. The receptionists, in particular, are absolutely dreadful.

So I am waiting for an appointment that I will be paying for as it is for a medical examination. I was told last week I had to go in and fill out a form, which I duly did last Wednesday. Now all I..

I arrived at the practice early at 8am, hoping to secure an appointment. After finally being scheduled for 9:10 am, I waited patiently until 9:45. When I approached the reception to inquire about..

Every time I use this service, I'm promptly taken care of. When I schedule an online consultation, the doctor always responds swiftly and addresses my concerns effectively. Today, I was particularly..

I interacted with the medical practice's staff for the first time today and was greeted by Diane, the receptionist, who exemplified professionalism and courtesy. She was exceptionally accommodating..

Medical staff consistently dodge in-person consultations. Reception staff exclusively schedule phone consultations. In my case, experiencing back pain resulted in a telephone discussion,..

Front desk staff were unprofessional and discourteous, creating an unwelcoming atmosphere from the moment I arrived.

The front desk staff demonstrated a lack of professionalism and courtesy during our phone interaction, which detracted from the overall experience. A more considerate and polite approach would..

The front desk staff display an incredibly poor demeanor. They consistently go out of their way to dodge providing any assistance. Their approach is patronizing and confrontational. The physicians..

This medical facility is deteriorating rapidly. The hospital advised me to urgently consult my general practitioner. Since Dr. Godfrey and Riaz left, the service has become completely inadequate...

Don't bother. Everyone here is just about passing people through and talking up time. There's no care in this place. There's no help in this place. There's no kindness here.

I've been attempting to contact the medical office since Monday, and now it's Wednesday. My daughter is suffering from an allergic reaction, and I've already had to take her to the hospital. They're..

Staff at the front desk display extremely poor customer service and lack basic professionalism, making initial interactions with this establishment highly unpleasant.

All our front desk staff are occupied, and you're stuck Waiting in line for more than an hour - what a ridiculous situation

Top-notch medical attention from the physicians. They were incredibly compassionate and empathetic. When I experienced an urgent health issue, the front desk staff were equally supportive and..

Attempted calling multiple times with no response. They seem to be hanging up incorrectly, and all I hear is a message saying the Pearson I'm trying to reach is on another call and to try again..

Attempting to schedule a medical consultation is consistently frustrating, with no doctor slots ever seeming to be open, forcing me to repeatedly call back day after day. The front desk staff..

I switched to this medical practice some time back, but I've yet to actually consult a physician. Scheduling an appointment seems impossible. I call precisely when the office opens, yet I'm left on..

In my view, this so-called "Medical Practice" should be stripped of its designation due to their complete lack of compassion towards patients across every aspect of care. Getting an appointment with..