Longbridge Practice

A truly subpar medical practice when it comes to patient interaction. Information was supposedly shared, but I ultimately had to handle the task myself. Their service standards are remarkably..

Extremely poor front desk service - particularly the overweight Muslim woman wearing a headscarf Completely lacks fundamental customer service skills and demonstrates disrespect towards patients...

Absolutely dreadful encounter with a so-called "healthcare professional" named MARY. I urgently scheduled an appointment to discuss my sleep deprivation, hoping for support. Instead, the nurse..

Dr Arif is an excellent physician and the front desk team is friendly, but the clinic's infrastructure is seriously lacking. Getting an appointment is a nightmare - you're stuck on hold forever, and..

Dr. Arif is undoubtedly a highly skilled medical professional. Beyond his impressive medical expertise, he demonstrates remarkable interpersonal qualities, being consistently courteous and..

If you're new to the area or considering switching medical practices, steer clear of this one. In all my years of changing GP surgeries, this has to be the absolute worst. While children should be..

ABSOLUTE WORST MEDICAL PRACTICE! Steer clear of this general practice at all costs! They demonstrate zero concern for patient care and display remarkable incompetence. I've been attempting to secure..

STEER CLEAR!!! Extremely unprofessional, neglectful and disrespectful conduct, their supposed 'medical professionals' consistently demonstrate a lack of knowledge and display condescending attitudes..

The front desk staff was incredibly discourteous. I phoned to schedule an appointment due to needing a prescription for my eye infection, and my language skills are limited. The receptionist shouted..

This medical practice is completely unsatisfactory. While Dr. Arif seems competent, the administrative procedures are terrible. I scheduled a phone consultation, but was then instructed to come to..

Dr Arif stands out as a competent physician, but the overall practice falls short. Their operational approach significantly deviates from typical general practice standards. Scheduling an..

Absolute worst general practitioner I've ever encountered.

Absolutely dreadful medical facility. Completely unacceptable healthcare service.

The patient experience coordinator, Chetna, demonstrated exceptional professionalism, compassion, and effectiveness. My medical care was outstanding, thanks to Chetna and the reception staff who..

If I could award zero stars, I would. This is hands down the most abysmal general practitioner I've encountered in my entire life. The front desk staff are utterly incompetent and appear more..

The reception staff at this clinic desperately need to be replaced. I'm utterly appalled by their incompetence - I was stuck on hold for an incredible 51 minutes! How is such terrible service even..

Among the 8 medical practices I contacted, Longbridge Practice stood out with a receptionist who actually greeted me by name, inquired about my needs, and after clearly explaining the process, asked..

Absolutely terrible front desk personnel - consistently refuse to schedule appointments and provide inconsistent, contradictory responses. Impossible to actually see a physician.

Scheduling is a nightmare, they consistently mishandle prescriptions, never return calls as promised, and these issues have escalated since COVID. Walk-in appointments are no longer an option, but..

Having resided in various regions across the UK, I can confidently state that this is unquestionably the most substandard GP Practice I have ever encountered. They completely lack a triage system to..