Longbridge Practice

Absolutely terrible front desk personnel - consistently refuse to schedule appointments and provide inconsistent, contradictory responses. Impossible to actually see a physician.

Among the 8 medical practices I contacted, Longbridge Practice stood out with a receptionist who actually greeted me by name, inquired about my needs, and after clearly explaining the process, asked..

Having resided in various regions across the UK, I can confidently state that this is unquestionably the most substandard GP Practice I have ever encountered. They completely lack a triage system to..

STEER CLEAR!!! Extremely unprofessional, neglectful and disrespectful conduct, their supposed 'medical professionals' consistently demonstrate a lack of knowledge and display condescending attitudes..

Extremely poor front desk service - particularly the overweight Muslim woman wearing a headscarf Completely lacks fundamental customer service skills and demonstrates disrespect towards patients...

Throughout my four-decade relationship with this medical practice, I've consistently found the physicians to be genuinely empathetic, kind, and dedicated to providing exceptional patient care that..

The front desk staff was incredibly discourteous. I phoned to schedule an appointment due to needing a prescription for my eye infection, and my language skills are limited. The receptionist shouted..

My experience with this general practitioner was incredibly frustrating. During a scheduled telephone consultation, they were 20 minutes behind and when I attempted to discuss my mental health..

I'm utterly frustrated with this general practice's approach... I've been persistently trying to schedule an appointment for my daughter every single morning, and they consistently claim they're..

Completely frustrated with this general practitioner. Consistently encountering negative interactions with this medical practice. Absolutely no hope of receiving quality care here. Seriously..

Not Satisfied at All with This Medical Office. Particularly the Administrative Staff. I visited this practice with my infant child and endured a wait exceeding two hours without being seen by the..

Dr Arif stands out as a competent physician, but the overall practice falls short. Their operational approach significantly deviates from typical general practice standards. Scheduling an..

Absolute nightmare of a general practitioner! STEER CLEAR! I'm dealing with legitimate, long-standing health challenges that significantly impact my daily functioning - conditions my doctor has been..

If I could award zero stars, I would. This is hands down the most abysmal general practitioner I've encountered in my entire life. The front desk staff are utterly incompetent and appear more..

Absolutely dreadful medical facility. Completely unacceptable healthcare service.

Absolutely dreadful encounter with a so-called "healthcare professional" named MARY. I urgently scheduled an appointment to discuss my sleep deprivation, hoping for support. Instead, the nurse..

Scheduling is a nightmare, they consistently mishandle prescriptions, never return calls as promised, and these issues have escalated since COVID. Walk-in appointments are no longer an option, but..

I would have given zero stars if that were an option. How can a clinic make patients endure a four-week wait for an appointment, only to have it turn out completely pointless because the medical..

Dr. Arif was incredibly supportive when I needed a referral document for my daughter, extending beyond our local region. Although the initial phone wait was quite lengthy, the staff members were..

The patient experience coordinator, Chetna, demonstrated exceptional professionalism, compassion, and effectiveness. My medical care was outstanding, thanks to Chetna and the reception staff who..