Church Road Surgery
Majda H. 4 years ago • From Google
Excellent
Exceptional healthcare with compassionate and caring staff
Exceptional medical clinic! The front desk staff at both locations (especially Hayley) are welcoming, warm, and compassionate. Phone interactions are handled with politeness and professionalism. The physicians and healthcare providers are equally outstanding; they genuinely help patients feel comfortable. I've always appreciated how the medical team takes ample time during consultations and provides comprehensive explanations. Continue maintaining your excellent standard of care.
I appreciate your dedication and skill. Despite challenging circumstances, you've consistently provided exceptional care that surpasses the support I've received from other medical practices. Your..
Church Road Surgery
emma H.
Steer clear of this procedure - their appointment scheduling is an absolute joke. Despite calling just moments after the lines became available, I endured a 5-minute wait only to be informed that..
Church Road Surgery
Barbs B.
The receptionist's behavior was absolutely appalling. I was initially instructed over the phone to collect wound dressings, but upon arrival, I found the facility locked. After being sent back and..
Church Road Surgery
Hafeeza G.
Zero stars would be too generous!! The front desk personnel completely lack compassion! Their rudeness is absolutely mind-boggling - how challenging can it possibly be to display basic courtesy! Not..
Church Road Surgery
Nick J.
Throughout the challenging pandemic period, this medical practice has consistently demonstrated exceptional compassion. As another year rolls by, I've encountered multiple health issues, and the..
Church Road Surgery
Ajhar U.
A truly subpar surgical experience in Birmingham that has completely discouraged me. I'm definitely planning to relocate due to this terrible medical care.
Church Road Surgery
Jenny V.
Reception personnel displayed a brusque, discourteous, and unaccommodating demeanor. I recognize the potential stress of the job, but when interacting with individuals who are experiencing pain,..
Church Road Surgery
Wasab H.
Miss Naeemah was incredibly attentive during our meeting today, listening carefully to my problems and showing genuine understanding and compassion. Her approach was excellent and really helped me..
Church Road Surgery
Julie J.
Terrible medical practice! My diabetic son sought an urgent consultation and was given a next-day slot, but we ultimately had to call emergency services. When I phoned the following day to cancel..
Church Road Surgery
lynn p.
Scheduling a consultation here is incredibly challenging, bordering on the realm of impossibility.
Church Road Surgery
Laura B.
I've been a patient at this medical practice for 24 months and can confidently say the front desk team is exceptionally courteous and supportive. My interactions with the physicians, particularly Dr..
Church Road Surgery
sam l.
I sincerely hope local authorities conduct a thorough investigation into this medical practice, as it is extremely mismanaged. My elderly mother has been unable to secure a face-to-face doctor's..
Church Road Surgery
Saba S.
I showed up for my scheduled visit, only to find the establishment shuttered. I lingered for a while, thinking perhaps they were running behind schedule. They had previously confirmed a Saturday..
Church Road Surgery
Alan D.
Securing a medical consultation is an absolute nightmare. I've been suffering for over a week and can't schedule a visit. The whole system is completely ridiculous. They instruct patients to call at..
Church Road Surgery
Jayne P.
Consistently friendly and welcoming front desk team, both during phone interactions and in-office encounters
Church Road Surgery
Laurence N.
I'm utterly disgusted with this medical practice. Both my partner and stepchildren have repeatedly suffered from incorrect diagnoses, forcing us to seek specialized care elsewhere. The front desk..
Church Road Surgery
Rebecca S.
Quality has declined compared to previous experiences.
Church Road Surgery
Cosmin M.
Absolutely the most terrible general practice clinic in Sheldon. They inexplicably erased my disabled sister's medical records during a crucial time when she desperately needed urgent medical..
Church Road Surgery
Claire G.
Got my covid vaccine booster shot, minimal wait and the nurse was incredibly friendly and helpful.
Church Road Surgery
Georgia T.
Completely unacceptable. I had to contact the practice regarding a missing prescription item for my partner, who is autistic, and I handle their communications. The receptionist's demeanor was..
Church Road Surgery
Malcolm W.