Fir Park Medical Centre

Haven’t actually seen a doctor in over 3 years, everything is dealt with by the shouty nurse. 15 mins, only talk about what you have come for. So rude. Sent to Boots pharmacy for diagnosis,..

I'm thoroughly impressed with how this medical practice operates. Their telephone triage system is top-notch, ensuring prompt callback and swift appointment scheduling when required. This approach..

Can never reach anyone via telephone, and when I do, I'm always redirected to the walk-in center. The front desk personnel are consistently unaccommodating and unhelpful.

I've encountered no problems with this medical practice. Admittedly, like most NHS GP offices, you need to call at 8am sharp. However, I consistently succeed in getting through to schedule an..

Despite encountering numerous critical reviews and hearing about unsatisfactory experiences from acquaintances, I find that most complaints seem to be about relatively minor matters. Drawing solely..

Absolutely dreadful experience Staff display zero professionalism Receptionists are dismissive Doctors equally inadequate I suffer from a complex bone condition Frequently left without essential..

This product deserves the lowest possible rating, and I'm only giving it one star because I can't select zero. Complete and utter garbage!

Scheduling an appointment here is a nightmare! They consistently redirect patients to walk-in services, where you're forced to wait around three-quarters of an hour! The reception area lacks any..

Attempted to use their new digital scheduling platform, but encountered complete failure. Called later in the day since early morning lines are impossible, and was informed that advance booking..

A patient expressed frustration after waiting an entire day without receiving a callback. The receptionist ultimately suggests calling emergency services as no GP is available, despite the patient..

The staff here demonstrate exceptional professionalism given their limited resources. Typically, a single receptionist manages a high volume of patients across different age groups, many of whom can..

Utterly unbelievable! I woke up early on my day off at 7:55am, dialed over 360 times, managed to connect 3 times, even reached queue position 1 only to have the call drop! After an exhausting..

Practice's administrative team lacks professionalism and courtesy. While the doctors themselves provide quality care when you manage to see them, securing an appointment is incredibly challenging..

After more than 130 attempts to connect this morning, I finally got through, only to find zero available appointments. I've been dialing since the phone lines first opened, desperately seeking a new..

I've been a patient at this medical practice for close to two decades, and I'm utterly disheartened by its current state of operations. Getting an appointment was an ordeal that consumed nearly an..

Spent over an hour on the phone without securing an appointment, with the line constantly busy and excessive wait times. This system desperately requires immediate improvement. I must commend Bev..

I've been a patient at this medical practice for over four decades, and I can genuinely state that from the front desk staff to the top-tier professionals, they are truly exceptional. Everyone is..

Extremely let down by the indifferent and unhelpful front desk staff member Hannah. Seriously considering switching medical practices due to this poor experience.

Absolutely terrible!!! The front desk staff are discourteous, unaccommodating, and aggressive. When I sought medication assistance for my homebound relative battling heart failure, they deliberately..

Bev at the front desk is absolutely incredible, always willing to assist and never finding any request too challenging. She's a delightful person, and I'm truly grateful. Every single physician I've..