AK

Alison K. 4 years ago • From Google

Rating

Excellent

Exceptional healthcare with professional and caring staff

Throughout my decade-long experience with this practice, I've consistently found the receptionists, pharmacy staff, and doctors like Dr Selverajan to be exceptionally professional and patient-focused. I've also been seen by Saeed and Janette, who have always maintained the highest standards of care. While there can be waiting times, this is entirely typical within the NHS - and understandably so, given we have one of the world's most remarkable healthcare systems. I'm perplexed by negative Google reviews that lack substantive evidence and seem purely reactionary. In my view, if someone encounters an issue, the sensible approach is to discuss it directly with the medical staff. On the single occasion I had a minor complaint, the doctor resolved it immediately and thoroughly. Those criticizing the clinic for appointment availability seem unreasonable - the NHS is overwhelmed with patient demand, and emergency slots are readily available if you call early. I've never experienced difficulty contacting them by phone. It's crucial to remember that medical professionals possess expertise far beyond the average person's understanding, and patients should trust their professional guidance. Overall, the Deane Clinic provides excellent, compassionate healthcare.

Other reviews for Deane Clinic