Deane Clinic
Alison K. 4 years ago • From Google
Excellent
Exceptional healthcare with professional and caring staff
Throughout my decade-long experience with this practice, I've consistently found the receptionists, pharmacy staff, and doctors like Dr Selverajan to be exceptionally professional and patient-focused. I've also been seen by Saeed and Janette, who have always maintained the highest standards of care. While there can be waiting times, this is entirely typical within the NHS - and understandably so, given we have one of the world's most remarkable healthcare systems. I'm perplexed by negative Google reviews that lack substantive evidence and seem purely reactionary. In my view, if someone encounters an issue, the sensible approach is to discuss it directly with the medical staff. On the single occasion I had a minor complaint, the doctor resolved it immediately and thoroughly. Those criticizing the clinic for appointment availability seem unreasonable - the NHS is overwhelmed with patient demand, and emergency slots are readily available if you call early. I've never experienced difficulty contacting them by phone. It's crucial to remember that medical professionals possess expertise far beyond the average person's understanding, and patients should trust their professional guidance. Overall, the Deane Clinic provides excellent, compassionate healthcare.
Absolutely zero stars if that were possible. These are reprehensible individuals. I am preparing to file an official grievance against them.
Deane Clinic
Danny O.
Steer clear of this medical practice—they're a complete waste of resources and deserve to be shut down. Just another group exploiting the National Health Service for their own gain.
Deane Clinic
Saleha P.
Complete disaster! Saeed and Janette have been fantastic throughout my time at this practice, but the doctor is consistently tardy, interrupts before I can describe my concerns, displays a..
Deane Clinic
deborah g.
Absolutely terrible medical facility with incredibly discourteous front desk staff. I'm actively searching for alternative healthcare providers.
Deane Clinic
Becki W.
Completely unacceptable service right now. Typically, I don't experience problems, but I've been waiting 25 minutes just to have someone pick up the phone. As someone struggling with mental health,..
Deane Clinic
Paris H.
Julian is awesome! He's personable and enjoyable to converse with!
Deane Clinic
sajid v.
I've been visiting this medical practice for many years, and I'm consistently impressed by the exceptional care provided by Dr. Silvarajan, the dedicated nursing team, and the friendly reception..
Deane Clinic
Arshad S.
Dr Salvarajan's medical practice is an absolute disaster. He's constantly unavailable, with his family seemingly running the administrative aspects. Scheduling an appointment is practically..
Deane Clinic
Jayshree J.
I've been a patient at Deane clinic for many years, and I can confidently say that the entire team - from the doctors to the reception staff and nurses - is exceptional. They consistently..
Deane Clinic
Liam B.
A complete mockery of a medical practice that operates as if patients have unlimited free time, expecting individuals to sit around for hours in their walk-in clinic. Their scheduling is abysmal,..
Deane Clinic
Simon H.
I experienced absolutely exceptional service from this outstanding medical facility. Equally impressive was the pharmacy's support. Their expert guidance and attentive care were beyond reproach. It..
Deane Clinic
Jason D.
The service here is utterly appalling. My wife required immediate medical attention, and they promised to contact her yesterday, but no call ever came. I attempted to escalate the matter by..
Deane Clinic
Monika S.
Extended wait periods persist, even when an appointment is scheduled, with patients often enduring multiple hours before being seen. The front desk personnel frequently display an unwelcoming..
Deane Clinic
Ajay N.
On January 8th, I contacted the clinic to schedule a GP consultation. I explained that Mondays work best for me due to being off work, avoiding rush hour and potential delays on the M60. The..
Deane Clinic
Ernesta B.
Absolute nightmare of a medical facility in the United Kingdom. The front desk staff lacks basic courtesy, and they operate with just a single physician who consistently runs behind schedule. When I..
Deane Clinic
Tomek Z.
Absolutely terrible customer service from the front desk staff. Three incredibly unhelpful and discourteous receptionists made this the most unpleasant interaction I've ever had.
Deane Clinic
Andrew w.
The reception team demonstrates exceptional warmth, compassion, and empathy. Dr. Sylvarajan is incredibly considerate and responsive to patient needs. As someone managing multiple health conditions,..
Deane Clinic
Yusuf G.
A single star is far too generous for this deeply flawed medical practice. Profit clearly trumps patient care, with an approach that feels systematically impersonal. The reception staff come across..
Deane Clinic
Erika S.
I've been a patient at this medical practice since relocating to Bolton, and it's absolutely ridiculous. The only reason we remained was because Jannette was exceptional, but now that she's retired,..
Deane Clinic
Zuzana F.
Terrible experience. If you somehow succeed in reaching a staff member via phone, you're met with a discourteous, unaccommodating receptionist. Their scheduling process is absurd, and after enduring..
Deane Clinic
Vittoria M.