Hassengate Medical Centre
Delicious W. 2 years ago • From Google
Excellent
Exceptional medical care at hassengate medical centre
I've been a patient here for around three decades, not a regular visitor, but each time I come, I'm thoroughly impressed. The entire staff - from doctors and nurses to receptionists - are exceptional. I've been treated by wonderful physicians like Drs Tressider, Hanson, and Murphy, and today I saw a new doctor who performed a minor hand procedure with remarkable professionalism and genuine concern for my comfort, though I unfortunately didn't catch his name. I received both covid vaccinations here and was incredibly impressed by the operation's efficiency and the staff's professionalism. The car park has significantly improved, now with an on-site pharmacy, conveniently located near all central SLH facilities - truly a world-class medical centre we're fortunate to have. Update 22nd Jan 2024, after feeling unwell for a month, I struggled to book an appointment within two weeks using the app, so I resorted to calling, waiting in a phone queue that seemed endless. Despite being incredibly busy, they managed to schedule me an appointment within 1 hour 10 minutes, even though a nurse had to leave for an emergency home visit, causing me to be temporarily overlooked. I was eventually seen after 2 hours 20 minutes by another nurse named Kerri, who was on her lunch break. She was courteous, pleasant, and provided a thorough examination - I was genuinely satisfied with my care. The volume of challenging, elderly, and sick patients was overwhelming (having witnessed many come and go during my long wait), and I'm grateful we have Hassengate at the Centre of SLH. Suggestion: The phone system for booking an appointment with a specific doctor is frustratingly complex, requiring multiple request submissions before revealing availability. It would be more user-friendly to simply state if all doctors are unavailable. Kudos to Hassengate, Kerri, and the reception team - I hope they enjoyed the chocolates.
Overwhelmed with patient volume. The workload has become unmanageable and the system can't handle the current patient load effectively.
Hassengate Medical Centre
Susan R.
Excellent medical assistance received Physician contacted me, though call was briefly interrupted, provided comprehensive examination and prescribed medication Appreciate the care
Hassengate Medical Centre
Geoff T.
The employees were incredibly supportive and went out of their way to assist me.
Hassengate Medical Centre
Ian t.
Highly efficient service with punctual arrival and a polished approach to the job.
Hassengate Medical Centre
Claire C.
I've never encountered any issues at this location; while there may be a wait for GP appointments, that's typical everywhere. It's convenient that the pharmacy is right next door as well. The..
Hassengate Medical Centre
Denis W.
Top-notch physician's services. The medical care provided was exceptional, and the doctor demonstrated remarkable expertise. From the moment I walked in, I felt completely at ease. Their..
Hassengate Medical Centre
Patricia H.
Incredibly supportive team members handling challenging work with remarkable professionalism
Hassengate Medical Centre
Brad K.
This is utterly ridiculous.... I'm unable to schedule an appointment directly at the front desk and must instead phone in early, despite clear availability for tomorrow. Since I start my workday at..
Hassengate Medical Centre
franklyn f.
After relocating from London, I've found this medical practice to be excellent in addressing health concerns for both myself and my mother. They've been thoroughly proactive, promptly arranging..
Hassengate Medical Centre
Samantha Barker
I'm a new patient to this practice and my previous experience with other GPS has not been good. Had my first appointment at this practice and the GP took time to listen, explain my condition and..
Hassengate Medical Centre
Umer K.
Why can't they manage scheduling more effectively? It's frustrating how patients consistently have to endure lengthy waits beyond their pre-arranged appointment times. The lack of punctuality and..
Hassengate Medical Centre
Corporate C.
Booking a slot with this place is like attempting to locate a needle in a haystack, or better yet, track down a legendary missing person. The appointment scheduling process is so convoluted and..
Hassengate Medical Centre
ST022 S.
The experience with this NHS facility remains disappointing, much like others I have encountered. I visited for two consecutive days at 8:15 AM and found it completely booked each time. The earliest..
Hassengate Medical Centre
Melvin B.
You'll likely perish waiting for even a basic scheduling slot
Hassengate Medical Centre
John W.
After waiting for over a month to secure an appointment, I find myself still without any success—a system that is utterly dysfunctional. The only way to schedule an appointment is by calling at 8..
Hassengate Medical Centre
Andrew j.
Rarely visit the medical practice, yet when I've required their services, they've consistently impressed me. Their approach to phone consultations demonstrates practical reasoning, and a brief wait..
Hassengate Medical Centre
Tara S.
We scheduled an urgent visit for our toddler at this location. The physician was outstanding, thoroughly explaining everything and expertly evaluating our child. Additionally, the receptionist was..
Hassengate Medical Centre
Jeff S.
Certain receptionists must recognize that a text including a "link" will be ineffective if the mobile device lacks Internet access or if the patient decides against using the Internet. Your own..
Hassengate Medical Centre
Chris F.
An absolutely incredible surgical experience that exceeded all my expectations.
Hassengate Medical Centre
Hayley S.
Dr. Monika Szczekot is an exceptional physician who provides outstanding medical attention to my grandmother's health needs. The administrative team at the clinic consistently demonstrates..
Hassengate Medical Centre
Leonard M.