Hassengate Medical Centre
Delicious W. 2 years ago • From Google
Excellent
Exceptional medical care at hassengate medical centre
I've been a patient here for around three decades, not a regular visitor, but each time I come, I'm thoroughly impressed. The entire staff - from doctors and nurses to receptionists - are exceptional. I've been treated by wonderful physicians like Drs Tressider, Hanson, and Murphy, and today I saw a new doctor who performed a minor hand procedure with remarkable professionalism and genuine concern for my comfort, though I unfortunately didn't catch his name. I received both covid vaccinations here and was incredibly impressed by the operation's efficiency and the staff's professionalism. The car park has significantly improved, now with an on-site pharmacy, conveniently located near all central SLH facilities - truly a world-class medical centre we're fortunate to have. Update 22nd Jan 2024, after feeling unwell for a month, I struggled to book an appointment within two weeks using the app, so I resorted to calling, waiting in a phone queue that seemed endless. Despite being incredibly busy, they managed to schedule me an appointment within 1 hour 10 minutes, even though a nurse had to leave for an emergency home visit, causing me to be temporarily overlooked. I was eventually seen after 2 hours 20 minutes by another nurse named Kerri, who was on her lunch break. She was courteous, pleasant, and provided a thorough examination - I was genuinely satisfied with my care. The volume of challenging, elderly, and sick patients was overwhelming (having witnessed many come and go during my long wait), and I'm grateful we have Hassengate at the Centre of SLH. Suggestion: The phone system for booking an appointment with a specific doctor is frustratingly complex, requiring multiple request submissions before revealing availability. It would be more user-friendly to simply state if all doctors are unavailable. Kudos to Hassengate, Kerri, and the reception team - I hope they enjoyed the chocolates.
The employees were incredibly supportive and went out of their way to assist me.
Hassengate Medical Centre
ellie h.
I'd rate this a zero if possible. The problems with this medical practice are endless. You never interact with actual physicians, as the receptionists completely control everything. Getting an..
Hassengate Medical Centre
Lin W.
It's a recurring issue across the board. Physicians have become increasingly unavailable. Securing a medical consultation now takes weeks, with patients advised to dial 111 or attempt scheduling..
Hassengate Medical Centre
Gary H.
This pharmacy stands out as the finest, offering assistance that is courteous and effective.
Hassengate Medical Centre
Melvin B.
You'll likely perish waiting for even a basic scheduling slot
Hassengate Medical Centre
Denis W.
Top-notch physician's services. The medical care provided was exceptional, and the doctor demonstrated remarkable expertise. From the moment I walked in, I felt completely at ease. Their..
Hassengate Medical Centre
Patricia H.
Incredibly supportive team members handling challenging work with remarkable professionalism
Hassengate Medical Centre
tim b.
Exceptional medical professionals. I switched to this practice a couple of years back, and they've successfully addressed health concerns that my previous physicians overlooked. I'm truly grateful..
Hassengate Medical Centre
anne p.
Mediocre experience. Service was sluggish, and waiting times were notably extended.
Hassengate Medical Centre
Jay b.
Utterly useless. Serves no purpose whatsoever. Complete waste of time and resources. Absolutely nothing redeeming about this product or experience. Total disappointment from start to finish.
Hassengate Medical Centre
Tina E.
The medical practice at this location surpasses my previous healthcare provider, with the added convenience of dedicated parking and a pharmacy situated right alongside the clinic.
Hassengate Medical Centre
Troi B.
The job security within the NHS leads to a lack of motivation and urgency in patient care. Despite contributing substantial monthly fees per individual, the service quality remains mediocre at best...
Hassengate Medical Centre
VHS V.
The key is to avoid Lynn at the front desk, as she's unhelpful and will deflect you with bureaucratic excuses. Your best bet is to wait until her shift is over, then you'll breeze right in. These..
Hassengate Medical Centre
Colin E.
Exceptional attention and dedication demonstrated by the entire team
Hassengate Medical Centre
Noel M.
Convenient location with ample parking space available.
Hassengate Medical Centre
ST022 S.
The experience with this NHS facility remains disappointing, much like others I have encountered. I visited for two consecutive days at 8:15 AM and found it completely booked each time. The earliest..
Hassengate Medical Centre
Gary O.
Professional and attentive care provided by medical personnel across all departments, from physicians to nursing staff and front desk team.
Hassengate Medical Centre
Ian t.
Highly efficient service with punctual arrival and a polished approach to the job.
Hassengate Medical Centre
John W.
After waiting for over a month to secure an appointment, I find myself still without any success—a system that is utterly dysfunctional. The only way to schedule an appointment is by calling at 8..
Hassengate Medical Centre
Susan R.
Excellent medical assistance received Physician contacted me, though call was briefly interrupted, provided comprehensive examination and prescribed medication Appreciate the care
Hassengate Medical Centre
Geoff T.