The Loxford Practice

During off-peak hours, you'll encounter a queue lasting over 30 minutes just to reach reception, and during busy periods, it's even worse. Once you finally connect with someone, they're incredibly..

Spent nearly an hour on hold, stuck in the first spot in the queue, and still no resolution. It's baffling how this company manages to maintain a rating above 4 stars when their customer support is..

Terrible ordeal today, lost my critically important meeting due to the doctor operating remotely and persistently calling from a hidden number that my phone rejects. I attempted to contact them, and..

I recently attempted to schedule an appointment for my newborn, but the experience left much to be desired. The wait time to reach someone was excessively long, typically exceeding half an hour...

Rachel demonstrated outstanding customer service during my prescription consultation. She proactively addressed my pharmacy-related concerns, going above and beyond by personally following up and..

Dr. Rao is truly remarkable. Right from the initial consultation, she attentively listened and explained everything with remarkable clarity and empathy. Her professional approach is complemented by..

I am grateful to Mr. Tarique Amir, the receptionist who assisted me during my arrival at the clinic while experiencing intense pain. He supported me with patience and compassion, and thanks to his..

My medical practice is absolutely fantastic. I receive the assistance I require precisely when I need it, and scheduling appointments is always convenient. Every single staff member is incredibly..

I'm absolutely thrilled with Dr. Jawad. Her warmth and compassion truly stood out, and I couldn't be more pleased with her care. She demonstrated genuine empathy towards my circumstances and made it..

Nurgess expertly navigated the intricacies of my out-of-area referral, which had proven to be quite challenging. She invested considerable time in resolving the issue, displaying remarkable patience..

Rachel at the front desk was incredibly accommodating, listening carefully to my concerns and successfully scheduling the appointment I urgently required. The organization would benefit from having..

In my fifteen years of experience, I've never encountered a medical practice as abysmal as this one. It's a complete waste of time and should be shut down immediately. I arrived at 7:30 AM with my..

When I needed a medical note through the Evergreen App and received an incorrect document, I contacted the surgery. The wait time was incredibly frustrating - I was caller number 11, but it took..

Chloe, the representative who took my call, was incredibly kind and understanding. She put me at ease with her warm demeanor and addressed my needs with precision. She truly stands out as the top..

I visited this medical facility for my initial consultation, and I must say it was the most exceptional service I've encountered within the NHS. Miss Shagufta was incredibly supportive during my..

One of the most terrible general practitioners in East London. The reception staff are completely clueless. Doctors literally search Google for medication advice. You'll definitely experience..

Neelufar provided exceptional assistance and demonstrated remarkable kindness. She thoroughly explained everything and offered excellent guidance about maintaining my appointment schedule. I am..

I had an absolutely terrible experience. I was scheduled for a blood test on 23.07 at 2:30 pm, but upon arrival, no one was aware of my appointment. At the downstairs reception, they claimed..

Extremely prompt communication and successfully scheduled the physician exactly as I wanted.

The Loxford Practice is just absolutely horrible. They don't keep the appointments and cancel them as they wish to. They don't notify the patient when their doctor is not in, and change appointment..