Orchard Medical Practice

They've consistently delivered excellent service throughout my time as a customer, and I have absolutely no complaints whatsoever.

Swift and helpful service that was a total lifesaver back in March 2022

Practice Manager who utterly fails at managing! If only I could award zero stars! It seems her title suggests she's merely practicing to be a manager, hiding behind her incredibly discourteous and..

Exceptional employees and efficient scheduling. I've consistently experienced minimal wait times for my appointments.

Absolutely the most terrible medical facility in Ipswich. They show zero compassion and completely refuse to assist patients who cannot communicate in English. Their excuse is that translation..

Throughout my nearly three-decade relationship with this medical practice, I have consistently experienced a profound sense of being genuinely supported and valued.

Dealing with a urinary tract infection here means facing an incredibly frustrating waiting game. The front desk absolutely refuses to schedule an immediate doctor's appointment. Their only..

A top-notch medical facility that truly stands out for its exceptional care and professional approach. Every aspect of this health centre reflects a commitment to patient well-being and high-quality..

The staff at this medical center are incredibly welcoming and consistently eager to assist patients! Scheduling appointments is a breeze, whether you prefer doing so in person at the front desk or..

The medical staff here are wonderfully kind, from the physicians to the nursing team and front desk personnel. Scheduling an appointment is a smooth and hassle-free process.

This medical facility is absolutely the most terrible one I've encountered in my entire experience. I've attempted to contact them repeatedly, but they consistently ignore incoming calls. On the..

Absolutely the most incompetent doctor I've encountered. They display zero commitment to patient care and consistently attempt to minimize their professional responsibilities.

Honestly, if I could give negative stars, I absolutely would! First off, the reception staff at this practice or whoever answers their phones urgently needs a customer service training course..

Scheduling an appointment here is a nightmare. Even if you manage to avoid being disconnected while first in line, the receptionist seems determined to obstruct your attempts to book a slot. This..

Getting an in-person consultation at this practice seems to be a major challenge, echoing the experiences of many others. The phone wait is consistently lengthy, with around 20 or more people in the..

Still overly anxious about Covid, struggling to secure an in-person consultation, communication is extremely poor, essentially complicating their own work and delivering substandard service to their..

Spent nearly a quarter-hour on hold without getting through, yet the medical staff were incredibly supportive when I finally connected.

Terrible experience from start to finish. This medical practice is riddled with problems. The physicians are completely unresponsive and consistently operate with massive delays of around 40..

I've been a patient at this medical practice for more than a decade and have absolutely no complaints. I managed to secure a telephone consultation when I called midday, which was impressive. The..

Solid surgical experience with skilled physicians. Overall, quite satisfactory. Consistently manage to schedule consultations with attentive doctors who genuinely hear patient concerns. Convenient..