New Court Surgery

The medical team consistently demonstrates exceptional care and support for both myself and my loved ones. I can confidently endorse this surgical practice to others.

I always enjoy my visits to this medical practice. Scheduling appointments is a breeze, and they're remarkably punctual. The entire team is consistently welcoming and supportive.

The service is absolutely abysmal. I was instructed to call Monday morning to schedule a doctor's appointment, but when I tried, all slots were already taken. Now they're suggesting I purchase..

Sharon at the front desk was incredibly supportive. I was experiencing a problem with my prescription, and she resolved it for me with remarkable efficiency, for which I'm truly appreciative...

I discovered they were unlawfully handling my personal data. Upon confronting them, they became flustered and attempted to cover their tracks. I have zero confidence in their integrity. Based on my..

My toddler, just shy of three years old, suffered from a chest infection and was examined by a physician who neglected to thoroughly assess his condition and sent him away without any medical..

The service here is incredibly frustrating. As someone with a standard work schedule, it's impossible to spend my mornings constantly calling to secure an appointment. When I actually need medical..

The customer service at the reception was shockingly unprofessional and disrespectful. The primary purpose of a receptionist is to assist and accommodate guests, yet one elderly staff member..

I consistently find the telephone staff courteous and accommodating, working within their constraints. While getting through can be challenging, this seems typical of current healthcare practices..

The medical professionals here have been excellent in my past interactions. However, their administrative setup is utterly perplexing. Attempting to schedule an appointment is a nightmare, with..

Medical staff are competent during actual consultations, but patient care is entirely overlooked. I depend on a recurring prescription, and the practice abruptly cancelled it without notification,..

Utterly appalling experience. Zero consideration shown. Forced to endure waiting outdoors, which was inhumane and harsh.

The appointment booking process is absolutely dreadful. Attempting to call at 8 am is a joke - good luck getting through. I understand trying to secure a same-day appointment, but the weekly booking..

I am truly amazed by the exceptional care I received during my surgery. The staff have been incredibly supportive and accommodating, even amidst challenging circumstances. Every request I've made..

Throughout my 11-year journey with Newcourt Surgery, I've consistently experienced top-tier care and assistance, with their commitment to patient support remaining unwavering, even amid the..

It's disheartening that increased patient numbers and demand have transformed medical care into a frustrating experience. The surgery's booking system is incredibly challenging, with phone wait..

Unfortunately, the service quality has significantly declined since the COVID-19 pandemic. It was actually more functional during lockdown! Scheduling an appointment is now impossible. They've..

Absolutely terrible customer experience. After enduring a five-week wait for an appointment, they abruptly canceled and suggested I attempt to schedule again in another five-week cycle!

Everyone recognizes the strain on the National Health Service. However, this cannot justify substandard service when a straightforward solution exists. Currently, patients must phone at 8am (with..

The medical staff are competent, but scheduling is a significant challenge. Their appointment reservation process is deeply problematic. Unlike other practices, there's no structured waiting..