Grove Medical Centre

Throughout my two decades as a patient here, I've consistently experienced reliable service that has actually gotten better over time. The various transformations taking place are necessary, and..

Throughout my decades as a patient, the Grove Medical Centre has consistently delivered exceptional care. Every single staff member demonstrates remarkable warmth, genuine compassion, and an..

The communication from this medical practice feels somewhat inconsistent. While Dr. Vasistha is excellent, the initial guidance to simply reach out can be misleading. Patients must navigate a..

Spent nearly an hour and 20 minutes waiting on the line, which gave me ample opportunity to browse through other customer experiences. Initially bracing myself for a frustrating encounter, I was..

Scheduling an appointment is a nightmare. Their website is barely functional, and they discourage phone contact, with staff rudely pushing you back to the ineffective online system. The booking..

On September 13, 2024, I consulted Dr. Ajoje, and I can confidently say he was a lifesaver. His prompt response was crucial - he swiftly summoned an ambulance without hesitation. I am immensely..

Dr. Vasistha called precisely when scheduled, demonstrated comprehensive knowledge about my background, and provided valuable guidance. An entirely satisfactory interaction.

The medical staff are competent, but the front desk personnel are incredibly discourteous and demonstrate the most abysmal customer service imaginable. Their digital communication is entirely..

Dr Leach is exceptional, compassionate, and empathetic, and I have absolutely no complaints about the care she provides to my family. While some of the reception staff can be discourteous, there are..

The front desk staff and practice manager display poor professional etiquette, consistently impeding patients' access to medical consultations. A receptionist informed me that home visits are..

Dr. Thompson is absolutely phenomenal - hands down the most attentive physician I've encountered. Their responsiveness is unparalleled, and they genuinely take the time to hear and address every..

After checking out reviews for The Grove before scheduling an appointment for my son, I feel compelled to offer a different perspective from the majority of comments. In my experience, they have..

Absolutely dreadful. There's no way to reach out to their customer service anymore.

I've been a patient at The Grove for more than two decades. During my recent visit for a standard blood draw and blood pressure check, I was attended to by Athena, the phlebotomist. She's not only..

Absolutely must commend Grove Surgery today - the phlebotomy staff were exceptional, and the front desk team were wonderfully welcoming. I want to give proper recognition where it's truly deserved...

Dr Vasistha deserves high praise - an exceptional general practitioner who goes above and beyond. This medical practice comes with my strongest endorsement.

I am utterly appalled by the sheer ineptitude and discourtesy of the personnel, particularly those at the front desk. I've been forced to undergo the identical examination FOUR separate times, with..

The staff here consistently attends to my needs with patience, and I never feel rushed during my interactions.

The staff here are incredibly discourteous and unaccommodating. Scheduling an appointment is an absolute nightmare, and the receptionists display a shocking lack of professionalism. While I..

Covid 19 has exposed this surgery's appalling service. The NHS is under immense strain, and this practice is doing absolutely nothing to alleviate the pressure. Getting an appointment has become an..