Church Street Practice

Exceptional service, highly compassionate and attentive, going above and beyond despite the immense challenges posed by the pandemic.

I want to express my sincere gratitude to Church Street Practice for their incredible assistance in resolving my medication situation this evening. With all pharmacies being out of stock, they..

They apparently believe that after submitting a telephone appointment request, I should spend the next 2-4 weeks passively waiting for their call. Despite providing a specific time and date, they..

Couldn't get through to anyone on the phone. Absolutely terrible customer support.

I submitted an urgent prescription refill request last Thursday. By midday today, Wednesday, my doctor had still not authorized the medication despite multiple email and phone follow-ups. When I..

I consistently struggle to reach them when necessary! Their online platform is unreliable, frequently preventing actual appointment scheduling, and whenever I attempt a phone call, they're either..

This medical practice used to be excellent, but its quality has significantly declined since the pandemic. I've been attempting to schedule an appointment for my child for a fortnight now...

I would award this medical practice a perfect rating for multiple compelling reasons. Despite the widely recognized challenges confronting the National Health Service, my interactions at Church..

The medical procedure went smoothly, and the entire team was incredibly warm and hospitable.

Wetsite's functionality has completely deteriorated. It's impossible to navigate, their customer service phone lines are perpetually unattended, and email inquiries vanish into a black hole. The..

The medical professionals are outstanding, but the front desk staff severely lack interpersonal and service-oriented abilities.

I want to express my deepest gratitude to Doctor Vineet Joshi for his prompt assistance in adjusting my medication. His quick and responsive approach was truly exceptional, and I am immensely..

I've noticed that comprehending general practitioners can be quite challenging. Their medical jargon often feels like a foreign language, and they seem to rush through consultations without fully..

The medical care I've consistently received at Church Street Practice has been top-notch. Their recent facility upgrade is impressive and clearly designed to accommodate the growing population of..

Utterly repulsive customer service. Your entire approach seems designed to frustrate customers by keeping them waiting endlessly, only to ultimately deny them any meaningful resolution. It's..

Every interaction I've had with this medical office has been top-notch, with physicians and personnel who are consistently supportive and accommodating. I would gladly endorse this practice to..

Endangering patient safety through persistent scheduling shortages, Many hardworking individuals cannot afford to waste hours waiting on hold. It's disheartening that staff seem more focused on..

Exceptional training and personnel - I wholeheartedly endorse this place without any reservations.

Two hours on hold with no customer support in sight, and the situation is completely unacceptable. This practice used to be top-notch, but post-COVID, securing a doctor's appointment has become a..

I've tried calling this medical practice multiple times, and each attempt has been frustrating. Every time I dial, the phone rings endlessly without anyone picking up. In my most recent attempt, I..