Grove Medical Centre

The front desk staff and practice manager display poor professional etiquette, consistently impeding patients' access to medical consultations. A receptionist informed me that home visits are..

The medical professionals at this clinic demonstrate remarkable promptness and thoroughness when addressing patient inquiries, which is truly commendable. My appreciation goes out to them!

I'm utterly frustrated by the convoluted online appointment booking process. The website sends me on a merry-go-round between the NHS portal and The Grove medical site, creating an incredibly..

The medical staff are truly exceptional, but I recently encountered an unpleasant interaction with a receptionist who was extremely discourteous. During our phone conversation, she consistently..

The doctors at the Grove practice have been absolutely fantastic, consistently providing exceptional support for my father's medical needs. Despite his advanced age of 99, they never hesitate to..

I've been a patient at Grove Medical Centre since 1986 and have observed numerous transformations through the years. As I've aged, I've increasingly relied on their services, and I'm thoroughly..

Excellent progress since the new systems were implemented. Scheduling appointments and obtaining repeat prescriptions is seamless. Thoroughly satisfied.

The Grove team has demonstrated exceptional responsiveness lately, and I've noticed a significant enhancement in their service. The newly improved access centre in Ashford has been incredibly..

Utterly disgraceful service with unprofessional and callous front desk staff 😡 After a detailed phone consultation with a specific doctor about an examination and medication she had prescribed, I..

Dr Vasistha at The Grove Medical Centre is truly an exceptional physician. Throughout our consultations, he consistently demonstrates remarkable communication skills, taking the time to carefully..

Absolutely dreadful. There's no way to reach out to their customer service anymore.

If I were evaluating the medical facility itself, I'd rate it around 3 stars. However, I'm giving it a 5 due to the exceptional Dr. Dhugha. His compassionate approach, extensive expertise,..

Exceptional care from my general practitioner - having a compassionate and empathetic physician truly elevates the entire healthcare experience.

Tested out the online medical platform, and it was fantastic. Received a prompt response from the physician within a short timeframe, with prescription quickly dispatched to my local drugstore.....

Throughout my experience, every single Doctor and staff member at The Grove have consistently impressed me. Their compassionate, expert, and attentive approach is truly outstanding. They always make..

The staff was incredibly kind and welcoming. They handled my appointment and medication with remarkable speed and professionalism.

I was thoroughly impressed by my consultation with Dr. Varma during today's visit. Additionally, the other medical professionals I've encountered have consistently demonstrated expertise and..

The medical professionals, including physicians and nursing staff, are exceptional; however, the front desk personnel are discourteous, obstructive, dismissively confrontational, interrupt..

I am thoroughly impressed with this surgical team and their entire operation. While occasionally (and rarely) a phone interaction might seem slightly abrupt, I always pause to consider the potential..

I'm frustrated with their new prescription reordering system. It's unnecessarily complicated and not user-friendly for people who aren't tech-savvy. I'm finally starting to figure it out, but they..