Heathfielde Medical Centre

Receptionist displayed an extremely discourteous attitude, proved entirely unaccommodating, and provided abysmal customer service. However, the medical professionals themselves were excellent.

Awarded the minimum rating since there's no zero-star option. The service is incredibly sluggish, and the staff's attitude is far from welcoming. Obtaining a repeat prescription could potentially..

I cannot stress enough: AVOID registering with this medical practice at all costs. They are hands down the most unprofessional healthcare providers I've ever encountered. Their appointment..

I awarded a single star since zero stars isn't an option. Heathfields is a disgrace to medical practices everywhere. The doctors appear incredibly sluggish and unmotivated. They consistently use..

I've been thoroughly impressed with the NHS App's online consultation feature for communicating with my general practitioner about medical concerns. After detailing my unusual health symptoms..

The most incompetent medical practice I have ever encountered. I'm giving one star because zero isn't an option. Coming from an excellent group practice in Torrington Park, I was shocked by the..

Physicians seem more concerned with their own protection than patient care, consistently avoiding prescribing medication even when hospital documentation clearly supports the need. If these medical..

Throughout my three-decade relationship with Heathfield, I've consistently experienced exceptional care characterized by the nurses' warm, considerate demeanor and the physicians' highly competent..

I'm incredibly frustrated because the commitment to contact me regarding my toddler was completely ignored. Rather than providing assistance, they're forcing me to wait until 2pm for a callback! If..

This medical practice is in disarray, and it's disheartening because they use COVID-19 as a pretext for inadequate performance. However, their service was subpar even before the pandemic. Dr. Cullen..

Met with Mrs Raijada today for a medication consultation. She was delightful, warm, and incredibly well-informed, providing excellent guidance. I'd also like to highlight Shela's professionalism and..

With 15 years of experience in Customer Services, I can confidently state that Dr Gibeon is truly inspirational. He embodies the ideal medical professional, completely dedicated to enhancing his..

The medical professionals are excellent, but the scheduling process leaves much to be desired. Booking an appointment typically requires a wait of three weeks or longer, which can be quite..

Absolutely the most terrible encounter imaginable! Getting an urgent same-day appointment seems completely unattainable, even after repeatedly calling during their operational hours. The front desk..

This is hands-down the most terrible general practice I've ever encountered, run by incompetent staff who seemingly have no business working at a medical facility. The reception team is completely..

Throughout my recent medical journey at Heathfielde, I've experienced truly outstanding treatment from every member of their team - from doctors and nurses to administrative personnel. They've been..

Ineffective, discourteous, and amateurish employees who lack basic competence. Complete time-consumers. Consistently providing inaccurate details. Misplaced medical specimen. Absolutely terrible..

I was thoroughly satisfied with my visit to the medical facility last Friday. When I reached out in the early hours to schedule an appointment for my child, they responded quickly and invited us to..

This general practice is an absolute farce. The physicians clearly lack motivation and it's glaringly obvious. Whenever I request a referral, they conjure up yet another baseless justification.

Despite the lengthy 43-minute wait, once they answered my call, the receptionist was efficient and friendly. The doctor was equally attentive, thoroughly examining my child. We typically avoid..