High Street Surgery
Hazel M. 3 years ago • From Google
Excellent
Exceptional medical care with outstanding customer service
I truly cannot find a single flaw with this medical practice. I called to schedule two appointments for my family this week. They promptly offered a routine slot for my son in just two days, which was exactly what I needed. When I phoned this morning for my partner, the receptionist (Lottie) was exceptional. She went out of her way to secure an appointment that aligned perfectly with his work commitments. She returned my call precisely when she promised. I am genuinely impressed by this practice. It is undoubtedly the best in the area and the most outstanding medical facility I have ever encountered. The doctors are incredibly knowledgeable and attentive to patients' concerns, the nursing staff are outstanding, and the healthcare assistants are wonderfully friendly. I genuinely cannot find a single negative thing to say about this practice.
Just received our Covid vaccination. Extremely well-coordinated and executed with the usual high level of professionalism. They had an efficient process in place, and everything proceeded without..
High Street Surgery
Dean R.
Excellent medical procedure with quick scheduling and incredibly supportive staff
High Street Surgery
Jamie L.
Bounced around between different medical professionals who never seem to review my previous records. Each appointment starts with them asking me about my ongoing issue, despite having documentation...
High Street Surgery
Adam D.
Are they physically capable of answering a call???
High Street Surgery
John O.
As a 70-year-old individual with an amputation of my right leg, one functional kidney, and the necessity to self-catheterize 3-4 times daily due to urinary retention, I was experiencing significant..
High Street Surgery
John O.
The medical practice has undergone a remarkable transformation, with incredibly supportive personnel who go above and beyond to ensure patient satisfaction and provide comprehensive assistance.
High Street Surgery
Lisa S.
I've been a patient at this medical practice for as long as I can remember, and scheduling appointments has always been a smooth experience. The healthcare professionals here are compassionate and..
High Street Surgery
Maya L.
Spent nearly 20 minutes in a phone queue, only to be abruptly disconnected. Repeated this frustrating process twice more, then contacted the Quinton Surgery to inquire about Cheslyn Hay..
High Street Surgery
Adrian S.
Absolutely dreadful service. My elderly mother, 86 years old, has just been discharged from the hospital after suffering a broken hip, and now she's contracted a chest infection. When we tried to..
High Street Surgery
Lee P.
Always punctual with their service. However, the booking process is incredibly frustrating, requiring an early morning phone call while trying to manage work commitments.
High Street Surgery
Wendy W.
The personnel here are welcoming and supportive, and the medical professionals are exceptional. Scheduling appointments has always been a smooth and hassle-free experience 😊
High Street Surgery
Alasdair M.
Wonderful individuals making a meaningful difference in their local area.
High Street Surgery
Vegan T.
I wouldn't recommend this medical practice to anyone. During my time here, I've experienced 3 test results vanishing (all while pregnant with a water infection and in need of antibiotics) - this..
High Street Surgery
CHCCTV M.
Outstanding care, just like every other time. When measured against the medical professionals my mother sees in Wednesfield, this general practice truly stands out as superior.
High Street Surgery
Deborah W.
The reception team is wonderfully welcoming and accommodating... the physicians are exceptional, with the advanced clinical practitioner demonstrating extensive expertise and a wealth of..
High Street Surgery
Hazel M.
I truly cannot find a single flaw with this medical practice. I called to schedule two appointments for my family this week. They promptly offered a routine slot for my son in just two days, which..
High Street Surgery
Stephen W.
I've consistently received exceptional treatment and respect from everyone at High Street surgery. While there might be occasional wait times when calling during busy periods, this is standard..
High Street Surgery
Annette C.
Terrible patient care for post-surgical individuals Impossible to schedule appointments, medication orders constantly mishandled, overall subpar customer service
High Street Surgery
Adam D.
I've been a patient at High Street Surgery since childhood, but over the past year and a half, securing an appointment has become incredibly frustrating. Attempting to call at 8am results in..
High Street Surgery
Richard H.
Completely worthless medical facility contacted me, instructing me to arrange blood work for kidney assessment. The physician declined, argued, and essentially told me to seek alternative medical..
High Street Surgery
Michael B.