Fir Park Medical Centre

Attempted to use their new digital scheduling platform, but encountered complete failure. Called later in the day since early morning lines are impossible, and was informed that advance booking..

Practice's administrative team lacks professionalism and courtesy. While the doctors themselves provide quality care when you manage to see them, securing an appointment is incredibly challenging..

Throughout my past visits to Fir Park, I considered it an unremarkable medical facility, just another standard general practice within the NHS. But this year, my encounters with Dr Nadeem have been..

The surgical practice is shockingly inadequate. I spent two consecutive days attempting to secure an appointment for my elderly mother, only to find no available slots each time. On another..

I've encountered no problems with this medical practice. Admittedly, like most NHS GP offices, you need to call at 8am sharp. However, I consistently succeed in getting through to schedule an..

Scheduling a consultation here is like trying to catch smoke with a net - utterly impossible. Every time I attempt to book a slot, I'm met with endless unavailability and frustration. Their..

Spent more than 60 minutes attempting to schedule a consultation for my ill child, yet the booking hotline continuously rang without answer. Completely unsatisfactory service from Appleton Village..

The front desk staff displayed a dismissive attitude and seemed completely disengaged, failing to comprehend or pay attention to my concerns. When I requested that the practice manager contact me,..

Absolutely terrible!!! The front desk staff are discourteous, unaccommodating, and aggressive. When I sought medication assistance for my homebound relative battling heart failure, they deliberately..

Scheduling a medical consultation here is an absolute nightmare. Attempting to book an appointment requires endless phone calls, and the reception staff are incredibly combative when you explain..

This product deserves the lowest possible rating, and I'm only giving it one star because I can't select zero. Complete and utter garbage!

I've just discovered from Appleton Pharmacy that I can't obtain my medication, with a review apparently overdue. When I contacted the surgery, they were quite insistent that they always issue..

This surgery is appalling. I sent an email and received an automated acknowledgment. When no reply came, I phoned and the receptionist claimed they hadn't received my email and the address had..

The reception staff are absolutely horrendous, incredibly rude and completely dismissive. They literally turn their backs and walk away whenever you attempt to ask any questions, even during a COVID..

Incredible surgical experience and personnel! The blinx form was incredibly user-friendly, and I was pleasantly surprised to receive a prompt phone call and appointment on the same day. The..

Completely useless service with zero accessibility by phone. Even when attempting to arrive in person, scheduling an appointment seems impossible. The front desk personnel are shockingly..

This medical practice harbors the most disregarding physicians I've encountered. They completely disregard patient concerns, attempting to rationalize or suggest you're exaggerating, and are..

Can never reach anyone via telephone, and when I do, I'm always redirected to the walk-in center. The front desk personnel are consistently unaccommodating and unhelpful.

I am deeply grateful to the entire team at this medical facility. Throughout my time here, I have consistently received exceptional care without any cause for complaint.

Absolutely zero assistance provided. The physicians seem competent, but the front desk staff lacks any semblance of customer service or interpersonal communication skills.