GO

G O. 3 years ago • From Google

Rating

Excellent

Exceptional medical practice with caring staff and doctors

After relocating to the area about a year ago, I joined Dr Ngan and partners' medical practice. I can confidently say this is the most exceptional healthcare provider I've encountered, especially compared to my previous practice at Ailsa Craig, which was so subpar it made me anxious about finding quality care. The practice manager Sabia is outstanding, and the receptionists like Sharon, Nicola, Becky, and Beth are incredibly supportive. I can always call the surgery, and they genuinely listen to my concerns, despite the building housing three separate practices: Dr Ngan's, Dr Chiu's, and Dr Cunningham's. Regarding the GPs, they are truly top-notch - no exaggeration. Every doctor at Dr Ngan's practice is exceptional and provides excellent care. I am extremely satisfied with this surgery, from the reception staff to the doctors. They always make time for patients and are remarkably understanding. You can call at 8:30 am, get on the callback list, and typically receive a GP consultation within a couple of hours. FANTASTIC DR NGAN AND PRACTICE, KEEP UP THE GREAT WORK DESPITE THE NHS CHALLENGES.

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