Waterside Medical Centre

I am consistently amazed by this medical facility, particularly the welcoming reception staff (the true frontline heroes!). You'd be hard-pressed to find a more courteous and supportive group of..

My aging parents and brother with cognitive challenges are all residents at waterside, having been part of the community for eight months. In my role as their caregiver, I frequently schedule..

Each occasion I've needed to seek medical attention here, whether for myself or my child, has been absolutely exceptional. I'm not typically someone who writes reviews, but I felt compelled to share..

Throughout the years, Waterside has consistently provided exceptional healthcare for our family. The front desk staff are welcoming and competent, while the medical professionals demonstrate both..

Absolutely horrendous medical procedure. Personnel displayed disrespectful and discriminatory behavior. The physicians were equally subpar and unprofessional...

I entered the surgery fully expecting to be without my medication for several days or needing to schedule a GP appointment due to my own forgetfulness about running low, but Karen at the front desk..

The personnel at Waterside demonstrate exceptional teamwork and collaborative spirit. Having experienced numerous General Practice settings throughout my life, I'm impressed by the genuine warmth..

I'd gladly award zero stars if possible. The receptionist here represents the most discourteous individual I've ever encountered. My simple request was to verify the status of my temporary GP..

Utterly impossible to obtain genuine assistance or clear responses, and that's assuming they even pick up the phone. The staff demonstrates a complete lack of professionalism and disregard for basic..

The entire staff demonstrate genuine compassion and professionalism. The front desk personnel are incredibly competent and consistently exceed expectations when addressing patient inquiries. Every..

Absolutely worth your time. The staff go above and beyond to secure a convenient appointment, with telephone consultations being an added bonus. Parking can be challenging, but it's a small..

Throughout my decades-long relationship with this medical centre since 1985, I've consistently found nothing to complain about. The entire team - from physicians to nursing staff and administrative..

Truly, I'm baffled by the situation where contacting this medical center has become impossible. Every single time I try to reach out, I find myself endlessly waiting in a seemingly endless queue...

The front desk staff was excellent, and I was thoroughly satisfied with how smoothly everything was managed. My appreciation goes out to them for their outstanding service.

Experienced excruciating leg discomfort and was recommended to arrive at 1:30 for a potential slot due to an earlier patient's cancellation. Arrived slightly after the suggested time, waited 4..

In the last quarter, my spouse has consistently experienced top-notch care at Waterside. Today, during the weekend extended hours, Sue at reception truly excelled by helping expedite my wife's GP..

Extremely supportive and highly competent staff who went above and beyond to assist me.

The customer service representative was extremely hostile and dismissive during our phone conversation. She clearly wanted to end the call as quickly as possible without addressing my concerns. Her..

The outstanding customer service provided by the receptionist, Sue, truly deserves recognition. Her communication abilities were top-notch, demonstrating extensive knowledge while maintaining a warm..

I've been receiving care at Waterside Medical Centre for an extended period, and they truly excel. The doctors - Dr Grennell, Dr Wiggett, and Dr Bala - are exceptional practitioners. Every concern..