The Junction Surgery

This medical practice is an absolute disaster! Managing my elderly mother's COPD is incredibly challenging when their phone lines are constantly dropping calls, and obtaining an urgent nebuliser..

I've recently switched to a new medical practice, but they're just as disappointing as my previous one. They sent me a text about an NHS health check, yet when I attempted to schedule, I was..

Complete waste of medical professionals. I've visited this practice three times regarding my hypertension, and they've done absolutely nothing to address or improve my condition.

I'm constantly unable to connect. Whenever I send an email, their response instructs me to call, but their phone lines are just as frustrating as their junction service center.

Rushed to make the early morning appointment. Their callback system is efficient. Got seen the same day. The receptionist was incredibly friendly and accommodating. The doctor was excellent -..

Absolutely appalling service deserving of zero recognition. Securing adequate medical attention for my homebound, critically ill grandmother has been an unending nightmare. The staff consistently..

Complete disappointment. Scheduling an appointment is a nightmare that drags on for days or even weeks. I've spent nearly half an hour on hold, from 7:55am to 8:25am, without getting any response to..

Absolutely horrific surgical experience! I'm at a complete loss for words. My strongest recommendation is to steer clear of this facility entirely.

Superb customer care and delightful employees.

The staff at this place are absolutely incredible. They consistently exceed expectations, and I am deeply grateful for their exceptional service.

Sat in the waiting room for a full two hours past my scheduled time. My 12:10 pm appointment turned into a 2:15 pm consultation. I'm experiencing intense physical pain and significant emotional..

From my previous encounter to now, this medical practice has significantly enhanced its services. The communication channels have been revamped, and they go above and beyond to secure same-day..

Absolute disaster of a medical procedure. It's impossible to get any assistance unless you're willing to waste hours standing in endless lines. Scheduling an appointment is a nightmare, and they'll..

I recently browsed the website to find an address for a document I'm filling out and was taken aback by the abundance of critical feedback. In contrast to these comments, my personal experience has..

Got a medical certificate quickly after experiencing an unexpected loss, and they took care of me right away. Though I'm not a frequent patient, this practice has consistently been reliable and..

Utterly frustrating experience with this medical practice. Their phone lines were dysfunctional for four consecutive days, consistently dropping my calls while waiting in the queue. I've been..

I've been receiving medical care at this practice for nearly three decades and firmly believe that finding physicians as compassionate would be challenging. While I acknowledge the extended wait..

This medical procedure appears potentially discriminatory or unsafe for LGBTQ+ patients.

The process of obtaining my prescription has been incredibly exasperating, requiring four separate attempts to collect it. I've interacted with multiple staff members who consistently failed to..

The front desk staff are completely unhelpful. They only seem to engage when you're utterly frustrated. The physicians completely disregard patient concerns and insights. I'm taking metformin, which..