DM

De M. 10 months ago • From Google

Rating

Excellent

Exceptional service from a compassionate staff member

I am reaching out to describe my interaction with one of your front desk employees, CAROL. I cannot recall ever having such a positive telephone encounter before. She demonstrated remarkable professionalism combined with genuine warmth and empathy. Her tone was incredibly soothing, and she displayed extraordinary patience throughout our conversation. I was unfamiliar with recent modifications at the practice, but she methodically and lucidly explained the details, making it simple for me to navigate and obtain the medical care I required. Previously, scheduling an appointment with my physician had been challenging. Delphine Marshall

Other reviews for Queensbridge Group Practice