Grove Road Surgery

I recently registered with this medical practice and was immediately impressed by the welcoming and supportive front desk staff. The receptionist thoroughly explained their booking process and..

Utterly dismal. Zero stars would be my rating if possible. My elderly mother battling a chest infection was met with complete indifference, and getting past the front desk felt like an..

The top medical professional in Eastbourne, incredibly quick and exceptionally personable. They've been our trusted family physician for a long time and have provided tremendous support to us..

Getting a consultation here is incredibly frustrating for anyone with a job, and once you finally secure an appointment, the physicians seem disinterested and rush you through without genuine care...

Just today, contacted by surgery, gp wishes to talk to you ! Three times arranged, three times no contacted made. Attempted to call surgery, held held in position 4 for thirty minutes, gave up...

It's well-documented that primary care practices are facing significant challenges. Medical professionals are reluctant to become general practitioners, and existing GPs are leaving the profession..

Four years back, this surgical service showed promise, but since most of the general practitioners have departed, the quality has significantly declined. I cannot in good conscience suggest this to..

Scheduling a consultation with a physician here was incredibly challenging. As a result, I decided to switch healthcare providers and was able to secure an immediate appointment with a new doctor on..

Visited the medical facility for a scheduled routine examination involving blood work and blood pressure screening, which they had specifically requested. Upon arrival, I discovered they had..

The medical practice has deteriorated significantly in recent times, making scheduling an appointment nearly impossible. The front desk staff consistently display a dismissive and discourteous..

Absolutely appalling medical practice where the healthcare providers demonstrate complete indifference towards their patients. Attempting to schedule an appointment is an exercise in futility, and..

I've been a patient at this medical practice since 2008, but the quality has deteriorated so drastically that I'm now searching for an alternative. Getting an appointment with a doctor is nearly..

Extremely sluggish, antiquated, and completely inadequate. I attempted to contact them at 3:45 PM on Friday, February 17th, and not a single person picked up the phone. Thanks a lot, NHS. Your..

I feel completely disregarded by their lack of concern for my physical and psychological well-being, which has left me feeling utterly hopeless and disconnected from any sense of care or support.

The healthcare system suffers from fragmented patient care, and securing an appointment is challenging at best. The digital scheduling platform unfairly disadvantages elderly individuals who are..

Unprofessional staff mocked me over the phone when I attempted to explain my purpose for calling, which is absolutely unacceptable behavior.

Dr. Verghese is excellent. The staff is welcoming, and scheduling appointments through the online system is consistently convenient.

Absolutely neglectful towards patient welfare and well-being. The Care Quality Commission should definitely be stepping in and placing this facility under strict oversight and mandatory improvement..

Physician mistakenly routed my medication to an incorrect pharmacy, forcing me to make an additional trip into town while battling a respiratory illness. Absolutely unacceptable customer service -..

Scheduling consultations turned out to be much simpler than anticipated, and the overall quality of care is impressively high 👍