ZS

Zora S. 2 days ago

Rating

Excellent

  • Appointment

    Excellent
  • Reception

    Excellent
  • Cleanliness

    Excellent
  • Care

    Excellent
  • Respect

    Excellent
  • Seen On Time

    Great

Exceptional service from Claudia Sylvain

Claudia Sylvain was absolutely wonderful! Incredibly patient, kind, thoughtful and genuinely helpful. Even when I was rambling and explaining lots of things, she listened carefully and never once made me feel rushed or like I was a nuisance. Unfortunately, I've had some not-so-great experiences with GP receptionists in the past, so dealing with someone like Claudia really was like night and day. She made a stressful situation so much more bearable and was an absolute delight to deal with. Claudia is a real credit to Sterndale Surgery, and I hope her kindness and professionalism are recognised. Truly phenomenal service!

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