Hammersmith Surgery

I've been receiving medical care at this practice for quite some time. Regrettably, the standard of professional service has significantly declined over the years. For the past month, I've been..

The medical professionals are competent, but the front desk staff are incredibly discourteous and display a complete lack of empathy towards patients. It frequently takes up to a week or longer to..

Steer clear of this option entirely. Consider registering with another general practitioner instead. Unfeeling and indifferent.

Inept, disrespectful, and unable to address simple issues, their demeanor is off the charts. The patches consistently fail to function properly, and there's a sense of entitlement. This clinic..

I have been a patient at this surgery for more than a decade. During that time, I've required to see a GP roughly five occasions, and each instance compelled me to seek care either at A&E or through..

I was taken aback by the unexpectedly low rating. I scheduled an appointment through their website and later needed to make a phone call to adjust it. The process for both booking online and..

I was stuck on hold for an excessively long time, desperately attempting to secure an earlier medical appointment for my grandmother, as the facility had initially scheduled her for a date far in..

Convenient self-check-in system and an exceptional nurse. I'm truly grateful for her swift and seamless blood drawing process, which was completely stress-free. Her professionalism was outstanding.

Absolutely a destination you must avoid at all costs before kicking the bucket. Strongly advised against. Even the superficial sympathy of an internet influencer would provide more value than this..

The reception personnel display an arrogant and utterly uncooperative attitude. They seem to view patients as mere nuisances and deliberately go out of their way to be discourteous. Their digital..

I was unable to meet with a doctor in person because my appointment was cancelled, which left me feeling quite let down. To make matters worse, the reception staff displayed a lack of..

Fresh team members who are excellent, I'd absolutely endorse this place.

The customer service was extremely disappointing, lacking assistance during both the booking process and when managing scheduled referral appointments. Overall, my experience with the receptionist..

This was the most disappointing experience with service and care I've ever encountered! I urge you to seek a different surgical option.

Appointments typically occur punctually, often with minimal delays. The staff at the reception is welcoming, while the physicians demonstrate attentiveness and commitment to their patients' care.

Medical professionals, including doctors and nurses, provide valuable assistance; however, the patching system is inadequate for its intended use. It tends to hit capacity shortly after it becomes..

Absolutely the most incompetent medical practice in the city. They treat patient care like a complete farce, showing zero professionalism or genuine concern for your medical well-being. Utterly..

I've been receiving medical care at The Hammersmith Surgery for several years, and fortunately, due to good health, I've only needed to consult a GP on rare occasions. While generally satisfied..

It's a great practice, and I've never encountered any problems.

The front desk staff displayed a complete lack of professionalism. They spent an entire hour attempting to locate my information in their system, or more accurately, proved utterly incapable of..