Quayside Medical Practice

I'm reluctantly awarding a single star solely because a few physicians demonstrate competence and one of the front desk staff is somewhat capable. This practice desperately requires new leadership..

Given the challenges of a financially strained and overwhelmed healthcare system, I believe Quayside Medical genuinely strives to provide quality care. My interactions with Dr Pilkington have..

Despite hearing numerous negative accounts, I must respectfully differ. While I'm not a frequent patient, over the past three weeks I've needed to contact the clinic for urgent same-day..

Scheduling an appointment here is a complete disaster. As soon as you try calling at 8am, they disconnect the call, and when you immediately redial, you're suddenly 20th in line and lose any chance..

Getting in touch with customer support is an incredibly time-consuming and frustrating experience, with seemingly endless wait times on the telephone.

Why must patients trek all the way to Glodwick for an ECG, which is incredibly inconvenient for those without transportation? Previously, these tests were conducted at the local surgery or in North..

I consulted with Dr. Nadia and found her to be an exceptional primary care physician. She made me feel completely heard and genuinely invested in addressing my health concerns, demonstrating a..

Utterly overwhelmed by their sheer ineptitude, I'll likely have plummeted from a bridge before my appointment arrives. Genuinely contemplating alternative methods of self-harm - this wait is..

Friendly and helpful employees make this place pleasant to visit.

Stuck on hold for nearly half an hour, positioned first in the queue, only to be informed of technical issues and advised to terminate the call!!! Attempted to reconnect 8 separate times, yet..

A complete mockery of a medical practice. Booking an appointment is impossible, and you're constantly redirected to the walk-in center. They claim you should call at 8am to schedule, but the phones..

Given my work commitments, scheduling an in-person GP appointment on short notice is challenging. However, the online messaging system has proven to be an incredibly efficient method of consulting..

I am deeply disheartened to report my disappointment with a medical practice I've trusted for over five decades. Their rigid system requires calling at 8am sharp for an appointment, which would be..

Utterly appalling medical procedure and a litany of mistakes they carelessly dismiss. Patients are merely viewed as financial resources. It's incomprehensible how these primary care clinics are..

The phone system's operating hours are completely inaccurate, and I've been attempting to reach the secretaries regarding a referral that's been pending for months. They consistently ignore incoming..

Absolutely frustrating! Twice I was given automated scheduling for my daughter's immunizations, and on both instances, upon arrival, I was informed that the appointments were mistakenly generated..

At over 30 weeks pregnant, I developed a nagging, persistent cough that intensified when I lay down. With no other apparent symptoms, I sought medical guidance at Quayside Medical Practice. The..

Since joining this medical practice nearly two years back, every interaction with their team has been exceptional. Today's consultation was particularly impressive - I felt completely heard, and the..

Completely inaccessible. Under NO circumstances can one connect. Actively seeking alternative healthcare providers due to extreme frustration. Their so-called emergency slots are a complete joke,..

Honestly I had great expectations about this Medical practice. people avoided giving their honest opinion. I found the receptionist lack telephones manners ( not all of course ) after seeing 3 GP ..