Park Medical Centre
Mrs J. 2 months ago
Excellent
Appointment
ExcellentReception
ExcellentCleanliness
ExcellentCare
ExcellentRespect
ExcellentSeen On Time
ExcellentExtremely grateful
I saw Dr Schofield last Tuesday and it was a fabulous experience. I find I can always get an appointment when I need one, the receptionists are without exception helpful and will go the extra mile. I am nearly 80 and IT literate, but whenever I get stuck on the Digital Front Door I can just ring up and the receptionist will talk me through the problem. The GPs always treat me with dignity and respect, always go to a lot of trouble and obviously care very much. The nurses and HCAs are superb, I am often there for B12 injections and routine vaccinations and they are always on time and efficient. The whole practice feels like a family and I feel welcome there, where I have been accessing NHS services for 33 years. I was born before the NHS existed and I am extremely grateful for the treatment I receive. We should not take it for granted.
The vaccination team at the medical centre delivered a well-organised and welcoming service. Staff members were cheerful and helpful with guidance throughout the visit.
Park Medical Centre
A.M.I.R_YT A.
I attempted to schedule a consultation by phone early today, beginning my call at 8:10 AM but not getting connected until 8:45 AM. Upon finally reaching the receptionist, I was told to call back..
Park Medical Centre
Sally O.
I have consistently had an excellent experience at this practice throughout my many years as a patient. The level of care provided has remained outstanding, and I particularly appreciate the clear..
Park Medical Centre
Seraphiss S.
My interactions with Park Medical Chester have been exceptional. Their digital scheduling platform allows for convenient booking of blood tests, general practitioner consultations, and telephone..
Park Medical Centre
Cestrian64 C.
It's incredibly frustrating how challenging it is to secure a medical consultation or connect with a general practitioner. It appears they intentionally create obstacles that make obtaining an..
Park Medical Centre
Andrew T.
Excellent medical practice. The team consistently provides accessible and courteous professional support.
Park Medical Centre
Julie C.
I was quite satisfied with the care I received and the hospital referral that was arranged when it became necessary.
Park Medical Centre
Nilo C.
A turbulent journey of letdown. Barely tolerable at most.
Park Medical Centre
Anya B.
I've been attempting to schedule an appointment for more than twelve months. There's absolutely no chance of successfully connecting with this practice, and the process is exhausting and completely..
Park Medical Centre
Kay R.
I consistently have positive experiences at this practice. The recent updates to the online appointment system have improved efficiency. The surgery now provides early morning screening..
Park Medical Centre
Janet B.
My interactions with the diabetes specialist nurse have consistently been positive and supportive.
Park Medical Centre
Terry O.
Swapped out the early morning battle for a booking. The updated scheduling approach is acceptable, but the front desk staff created significant friction during the process. One would hope they could..
Park Medical Centre
Elly D.
The service is utterly disappointing. While the healthcare professionals are competent, securing an appointment feels nearly impossible—like hitting a rare jackpot just to schedule a basic..
Park Medical Centre
Roz A.
Getting a reservation here is like trying to solve a Rubik's cube blindfolded - completely frustrating and seemingly impossible.
Park Medical Centre
deadbearsongs d.
Every call results in interminable hold times, and when we finally connect, my spouse and I consistently get disconnected. The medical professionals are exceptional and supportive, but the..
Park Medical Centre
Niamh O.
Utterly appalling service. Consistently forced to endure lengthy 40-minute wait times just to interact with dismissive and condescending front desk staff who demand courtesy while showing none..
Park Medical Centre
m w.
I'm thoroughly impressed with the customer care at Storras veterinary surgery compared to my experience with Park Medical Centre. Back in September 2023, I submitted a formal written complaint which..
Park Medical Centre
Paula-Jade M.
I have had disappointing experiences during my time at this practice. After just recently joining, I felt compelled to register elsewhere due to feeling let down on two separate occasions. It is..
Park Medical Centre
R K.
The front desk staff can occasionally come across as a bit abrupt, so be prepared for that. However, some receptionists are truly warm and appear to have genuine compassion. Throughout my three-year..
Park Medical Centre
Kasia M.
This medical centre in Chester is absolutely abysmal. For five consecutive days, I've been attempting to secure an extension for my sick leave, only to be told my case lacks urgency. The potential..
Park Medical Centre
Richard W.