Village Health Group East Leake

Received a swift appointment shortly after getting in touch, with an efficient and rapid assessment provided.

I honestly consider it my duty to warn others about this place. It says it's outstanding on it's website, but don't be fooled: this rating is from 8 years ago (in 2018), when the Village Health..

Excellent medical practice! The online appointment system is brilliant and efficient. Patients are typically seen on the same day when required. For instance, a request submitted in the morning..

The practice consistently addresses my questions and concerns. The online booking system works well, and I was able to secure an appointment on the same day I requested one. Most of the front desk..

The updated appointment system is excellent and straightforward to navigate. I was able to secure an appointment on the same day, and the clinical team and support staff provided outstanding care.

I have found the service to be extremely disappointing. Since July, I have been attempting to secure an appointment without success. The phone lines are frequently unavailable or I experience..

I'm reluctant to leave a negative review given the well-documented staffing challenges affecting the NHS, but my interactions with this practice over the past several years have been consistently..

This has been the most unhelpful and challenging GP practice I have experienced. While the team members are courteous, they appeared unwilling to assist with straightforward administrative requests,..

I accessed the online booking system for a minor health concern and was able to secure an appointment in the evening within a few days. The evening slot worked well with my work and family..

Given all the negative coverage about GP availability these days, I was pleasantly surprised by the service I received today. I called in the morning and was seen within a couple of hours, with the..

I never usually write reviews, but I feel it’s my responsibility to warn others about my experience with this surgery. From start to finish, the standard of care has been deeply concerning. The..

Excellent experience at this busy medical practice. The entire team, including those at the front desk, demonstrated friendliness and helpfulness throughout my visit. Having a publicly listed email..

The team members are courteous and consistently make an effort to help. I don't visit often, but on the occasions when I've required their services, I've been pleased with the standard of care..

The medical practice represents a valuable resource for the community. The clinical and support staff demonstrate genuine dedication to patient care. The recent enhancements to the appointment..

Following a significant surgical procedure at the hospital, the local health centre has been responsible for managing my wound care at home, and I would like to express my appreciation for the..

I attended the practice on a weekday with my partner who has a neurological condition. They required a blood test that had been requested by their specialist team. Following a wait of approximately..

A deeply frustrating experience. Attempting to reach the practice in the early morning resulted in the call being declined because the lines were overloaded. Subsequent attempts to get through..

I had a very poor experience when I contacted the practice regarding concerns with my medication. I felt that my worries were not taken seriously or given proper attention. I am concerned that this..

An excellent practice with healthcare professionals and team members who consistently provide care that exceeds what is typically found at other surgeries in the locality.

The updated online booking system has significantly improved the ease of making appointments and getting in touch with the practice, which is appreciated. That said, I have encountered problems..