Gillan House Surgery

I simply wanted to consult with the doctor via phone regarding a minor issue for my daughter, seeking a potential prescription for a cream or eye drops without requiring an in-person..

Dr Abi is an exceptional healthcare provider. Her approach is incredibly compassionate, consistently creating a sense of ease for me. When I was struggling with severe depression three years ago,..

Received an erroneous text message that seemed intended for a medical professional. When I contacted them to clarify, the customer service representatives were exceptionally courteous and..

Ever since becoming a patient at this medical practice, I've been utterly unable to connect with staff via telephone. What's the point of having a contact number? I've attempted calling..

I reached out to schedule a blood test and was given an appointment eight days in the future. Upon arriving 10 minutes early, I ended up waiting for a full hour, only to be informed within two..

Dr TF absolutely amazing. Listerns to what you say before suggesting treatment. Involves you in treatment options. Does not rush you. Gives the time needed Always has a kind, reassuring..

I spent nearly an hour waiting at the front of the phone line, only to have the call suddenly cut off without receiving any help whatsoever. The experience was incredibly unprofessional and deeply..

I'm currently undergoing cancer treatment and using crutches, and I had an appointment scheduled a week in advance. I arrived and checked in at 11:10, but by 12:10, I was still waiting despite my..

The employees demonstrate a complete lack of professionalism, with Ms Aisha Malik being particularly problematic.

Steer clear!!! If zero stars were an option, I'd choose it. My husband has been on a specific medication for 13 years, trying numerous treatments before finding this one that works. Recently, due to..

Getting in touch with them is an absolute ordeal, taking more than an hour, and securing a doctor's appointment seems impossible, even for small children. They simply redirect you to a day clinic..

Incompetent medical procedure performed by professionals who will dishonestly alter documentation to escape responsibility. Such practitioners deserve the most severe punishment imaginable.

During my initial in-person appointment with Dr. Abi, I was thoroughly disappointed by her lackluster interpersonal approach and complete absence of professional empathy. I sincerely hope this..

Throughout the undoubtedly difficult period for NHS personnel, this medical practice has consistently provided excellent care for my family and me over many years. Dr. Karthi and Dr. Fenn are truly..

Dr. Aisha Malik displayed an extremely unprofessional demeanor and treated patients with complete disregard. I strongly recommend staying away from this medical facility due to their unacceptable..

Initially, I hesitated to share this, fearing it might sound overly sentimental, but I feel compelled to express my gratitude. During one of the most challenging periods of my life, marked by..

Zero stars would be more appropriate. Steer clear of this place - they're completely unreliable with tracking incoming mail and mismanage prescription handling, which results in patients being left..

The front desk staff member was incredibly unhelpful. When I attempted to register with the medical practice and request a prescription renewal, she essentially dismissed me, advising me to remain..

This is utterly unacceptable by modern standards.

Typically, my interactions with this place have been satisfactory. However, today, after enduring a lengthy phone wait, the receptionist seemed to have difficulty hearing me. As I attempted to..