Oakfield Health Centre, Practice 2

The latest scheduling setup is completely ineffective! The front desk staff outright denied my disabled child and me any booking opportunity! It seems like you must be on death's doorstep to even be..

Always incredibly supportive. The team is absolutely wonderful. I would exclusively suggest this medical practice to others.

The medical team and personnel here are incredibly caring, treating my mother with the utmost compassion and professionalism.

My frustration with Oakfield Health continues unabated! Their booking system is an absolute nightmare. You're restricted to calling within a narrow 3-hour window, endure endless phone queues, and..

The reception team is incredibly unprofessional, casually discussing private details within earshot. Staffing levels at the front desk are woefully inadequate, causing significant delays in..

Top-notch surgical procedure with exceptionally courteous and skilled medical staff

The National Health Service is completely overwhelmed, and this medical practice has regressed to antiquated standards... You're experiencing severe discomfort, yet they schedule you an appointment..

The reception staff provide an absolutely abysmal level of service - truly the lowest of the low. They demonstrate zero compassion for patients' requirements. I even witnessed them casually..

The service here is abysmal. I consistently find myself enduring lengthy wait times, even when I arrive exactly on schedule for my appointment. Today, they set a new personal best by keeping me..

I repeatedly attempted to reach them via telephone, but consistently encountered no response. During my first call, I was left waiting for approximately 16 minutes, and when I tried again just 10..

Upgraded from a single star to a perfect score. During the pandemic, things were challenging, but in the past year, everything has been smooth sailing. Scheduling has been effortless, and the staff..

A truly dreadful medical practice in the North West Kent region! The staff, from the front desk to the physicians, display an appalling lack of professionalism. The fact that they exclusively rely..

The service here is absolutely terrible. They show no consideration for seriously ill patients. When you visit, you get examined, diagnosed with infections, and prescribed antibiotics, but then..

Went to drop off some prescriptions, but ended up waiting pointlessly for 10 minutes while being completely disregarded! Frustrated, I left and visited the neighboring pharmacy, which was only..

Without a doubt, this medical practice stands out as the most exceptional general practitioner surgery I've ever been enrolled with. The physicians are remarkably thorough, taking ample time to..

I've encountered the most disappointing general practice clinic to date. Upon filing a complaint about a receptionist's demeanor, I received a response today suggesting that the receptionist was..

Front desk staff displayed an appalling lack of professionalism, with a demeanor that was completely unacceptable and disrespectful.

I received a letter requesting an appointment and attempted to schedule it on multiple occasions without success. Today, I made another attempt, but after enduring nearly 21 minutes of a..

Enduring endless wait times on the phone, I eventually decided to visit in person. To my frustration, despite only three people in line, the receptionists were engaged in casual conversation. An..

The front desk staff demonstrate a dismissive demeanor, with audible exasperation whenever they deign to pick up the telephone. Medical professionals appear disengaged and uninterested in delivering..