Fir Park Medical Centre

I'm thoroughly impressed with how this medical practice operates. Their telephone triage system is top-notch, ensuring prompt callback and swift appointment scheduling when required. This approach..

I've just discovered from Appleton Pharmacy that I can't obtain my medication, with a review apparently overdue. When I contacted the surgery, they were quite insistent that they always issue..

Despite encountering numerous critical reviews and hearing about unsatisfactory experiences from acquaintances, I find that most complaints seem to be about relatively minor matters. Drawing solely..

It's typical for individuals to remain silent when services meet expectations, but credit should be given where it's warranted. Having experienced multiple healthcare providers previously, I find..

Utterly unbelievable! I woke up early on my day off at 7:55am, dialed over 360 times, managed to connect 3 times, even reached queue position 1 only to have the call drop! After an exhausting..

This medical practice harbors the most disregarding physicians I've encountered. They completely disregard patient concerns, attempting to rationalize or suggest you're exaggerating, and are..

Spent over an hour on the phone without securing an appointment, with the line constantly busy and excessive wait times. This system desperately requires immediate improvement. I must commend Bev..

I am deeply grateful to the entire team at this medical facility. Throughout my time here, I have consistently received exceptional care without any cause for complaint.

After more than 130 attempts to connect this morning, I finally got through, only to find zero available appointments. I've been dialing since the phone lines first opened, desperately seeking a new..

The reception staff treat you as if you're an inconvenience, and when delivering results, they appear completely clueless, merely reciting information directly from their computer screen. It's an..

This place would be decent if they could manage basic customer service! The employees are discourteous and completely unwilling to assist. If answering the phone feels like a burden to them, they're..

Completely unbelievable. They desperately need at least one competent front desk staff. It's impossible to get through to them. When you finally do manage to connect, they treat you with utter..

Getting a consultation by phone is nearly unachievable. To have any hope of securing an appointment, you must line up outside the clinic at 8am. Clearly, this approach isn't feasible for all..

The surgical practice is shockingly inadequate. I spent two consecutive days attempting to secure an appointment for my elderly mother, only to find no available slots each time. On another..

Spent more than 60 minutes attempting to schedule a consultation for my ill child, yet the booking hotline continuously rang without answer. Completely unsatisfactory service from Appleton Village..

Absolutely terrible!!! The front desk staff are discourteous, unaccommodating, and aggressive. When I sought medication assistance for my homebound relative battling heart failure, they deliberately..

I reached out to the medical practice to schedule a consultation with a general practitioner, as recommended by a healthcare professional I had consulted previously. Upon connecting with the..

Steer clear of signing up. Appalling customer service with extremely discourteous administrative personnel who display zero empathy. STAY AWAY STAY AWAY STAY AWAY

The personnel display a consistently discourteous and unaccommodating attitude, occasionally bordering on malicious. The physicians demonstrate a complete lack of accountability and appear..

Absolutely zero assistance provided. The physicians seem competent, but the front desk staff lacks any semblance of customer service or interpersonal communication skills.