CX

Chantellee X. 5 years ago • From Google

Rating

Bad

Fantastic doctors let down by terrible receptionists

The medical professionals at this practice are incredibly competent and skilled, but their front desk staff consistently demonstrate a dismissive and unhelpful attitude. Whenever I call, the receptionists make me feel insignificant and uninformed about my own medical concerns. They seem to lack empathy and fail to understand that their primary role is to support and assist patients. If they cannot provide basic customer service and address patient needs, they are fundamentally undermining the purpose of a healthcare facility.

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