Cherrymead Surgery

Jackie, who works at the front desk, truly stands out as an exceptional employee. Her warm demeanor and willingness to help make her a standout member of the team, and I wanted to take a moment to..

I'm truly grateful for all the support and care I've received from this medical center over the past twelve months. The front desk team is wonderfully welcoming, and the medical professionals..

Throughout my three-year experience with this medical practice, I've encountered nothing but smooth interactions with all healthcare professionals. While telephone wait times at reception can be..

Been sick for a fortnight, suffering from persistent cough, fever, and temperature fluctuations, the 111 service suggested calling emergency services. After medical checks, the ambulance recommended..

I appreciate the overall service, but scheduling a doctor's appointment is incredibly challenging. From what I understand, this might be linked to a nationwide staffing issue.

Completely unmanageable communication and administrative processes. Getting any resolution seems futile. The healthcare system appears to be in total disarray and beyond repair.

VIOLATION OF MY CONFIDENTIAL AND PERSONAL INFORMATION. On November 16th, we personally delivered our family's 4 Registration Forms. The receptionist declined to accept them directly and instructed..

I've been a member of this practice for 12 months, and I still haven't managed to see a physician. Their appointment system requires same-day scheduling, which is incredibly frustrating. Despite..

Medical staff are competent, but the facility is significantly undermined by inefficient operational processes and a dysfunctional scheduling approach

I'm relocating from my residence due to this medical facility's incompetence. Absolutely zero response for a fortnight!!! Premises completely inaccessible!!! Suffered persistent head pain for ten..

I've found this medical practice to be excellent for both myself and my family. After a terrible experience with another clinic, I switched here and have consistently received top-notch care with..

Check-in process is smooth and efficient. Despite minimal patients in the waiting area, the parking lot seemed unusually crowded. The typical 20-minute wait before seeing the physician was expected...

Yesterday, my 2.5-month-old daughter had a vaccine appointment set for 11:30 am (9 Jan 2025). Despite arriving punctually, we ended up waiting nearly three-quarters of an hour before I approached..

Scheduling a consultation here is an absolute nightmare

This deserves absolutely no rating whatsoever - it's that terrible!

Medical staff displays competence, but the remainder of the hospital's services fall far below acceptable standards of quality.

Their appointment scheduling approach is absurdly restrictive, limiting patients to same-day booking only, which essentially means you might not secure any consultation, much less with your..

Cherrymead medical practice is quite hectic. Despite the bustling environment, the staff consistently demonstrate warmth and professionalism. Scheduling a standard appointment can be somewhat..

A reprehensible approach to scheduling that seems intentionally crafted to discourage patients. I shudder contemplating the potential human cost of such a callous and ineffective system.

Every morning I call precisely at 8am, and without fail, all appointments are already gone. It's mind-boggling how quickly they manage to fill their entire schedule in mere seconds! I won't give a..