Jubilee Medical Centre
EN
Emily N. 3 years ago • From Google
Excellent
I've been a patient at this medical practice along with my family for approximately 6 years, and it's truly an excellent clinic. Booking appointments is incredibly straightforward through their e-consult system, and requesting a callback is simple. The service is impeccable. The reception staff are delightful - always cheerful and pleasant to interact with, which is surprisingly rare 😂. We've consulted with various GPs during our time here, and while you don't consistently see the same doctor like in my previous surgery, that doesn't particularly bother me, though there's admittedly less continuity (though you can request specific doctors during e-consultations if available). I'm aware many people struggle to secure appointments for months at other practices, but fortunately, we've never encountered such issues. I do have preferences among the doctors regarding their patient communication, explanation skills, interpersonal approach, and overall effectiveness. While there are numerous competent physicians here, it's natural to develop certain preferences 😂. I'd especially like to commend Dr. G Moore ✌️, who is undoubtedly the most patient-centered doctor in the practice. I've primarily interacted with him via phone consultations, with a few in-person meetings. He's incredibly approachable and goes above and beyond, never making patients feel like an inconvenience. His listening skills are exceptional - he doesn't interrupt, asks pertinent questions, and maintains a respectful, non-dismissive attitude. His consultations consistently leave me feeling satisfied and supported. Dr. Moore has been instrumental in my healthcare journey, helping me navigate complex medical scenarios. He proactively assisted me by exploring referral options, particularly for my gallstone removal, presenting multiple hospital and consultant choices. His patient-centered approach is empowering, ensuring patients feel informed and involved in their healthcare decisions. I'm genuinely grateful for his comprehensive and compassionate care. Without his intervention, I would likely still be waiting and experiencing painful medical complications. His prompt, knowledgeable approach and willingness to utilize available resources make him an outstanding healthcare professional. I sincerely hope the practice recognizes Dr. Moore's exceptional work, which is appreciated not just by me, but undoubtedly by numerous patients. Thank you to the entire team for their dedication and excellent service! X 🙌 #embracingmyreviewwriting 🙈😫😂
marie c.