The Avenue Medical Centre

For over 25 years, I've been a patient at this surgery where the staff were once exceptional. Now, the reception staff seem to play recklessly with patients' lives. I received a bowel screening..

Securing a same-day consultation was straightforward. The front desk personnel were accommodating, and the doctor displayed a warm and compassionate demeanor.

I'm utterly frustrated with this completely ineffective medical practice. What's the purpose of registering with a surgery if you can't receive the essential care you desperately need??? My..

The service falls short of expectations. Scheduling an appointment within a week proves incredibly challenging. While I understand the clinic is likely overwhelmed, I'm curious about the frequency..

Exceptional assistance and dialogue with the on-site Pharmacist, Zohaib. He's always ready to take my calls and break down information in a way that's easy for me to understand. Truly outstanding..

Friendly service, but scheduling takes an extended period of time.

I want to express my gratitude to Margaret, who was exceptional in handling my concern. Throughout a frustrating 4-day period, I had previously communicated with three different receptionists..

Unhelpful and disrespectful employees who lack basic customer service skills and professionalism.

The front desk staff are incredibly discourteous; they consistently appear unwilling to assist and respond to phone calls with an attitude that suggests customers are an unwelcome interruption,..

DO NOT WASTE YOUR TIME!! I truly want to award 0 stars for this surgery - it's utterly APPALLING!! The personnel are completely incompetent and haven't a clue how to perform their duties!! They..

Completely unsatisfactory customer service experience. Made two separate in-person scheduling arrangements. Upon arrival, was told no record of appointments existed in their system. Requested..

Irene provided exceptional support during my diabetic consultation, demonstrating remarkable compassion, empathy, and a high level of professional expertise throughout our interaction.

Highly satisfactory interaction

I've encountered no issues with this medical practice, and while it can get hectic and calling first thing in the morning can be frustrating, every healthcare provider is currently operating under..

Complete chaos at this medical practice, with perpetually unavailable appointment slots. The majority of physicians are temporary locums who barely conduct proper examinations! They're overwhelmed..

Scheduling an appointment here is a nightmare. Despite calling right when lines open at 8 AM, you're typically stuck on hold for over half an hour, only to be informed that no slots are available...

Dr. Blake is truly exceptional, and I cannot express my gratitude enough. She consistently provides comfort and alleviates my concerns with her compassionate approach. Her ability to make me feel..

Neat and well-organized perlite team

Incredibly welcoming personnel. The medical professionals demonstrate genuine compassion and are truly attentive to patients' concerns.

Truly, I am immensely grateful to the practice for their exceptional handling of my Brain MRI scan issue. They were proactive in tracking down the missing scan, persistently reaching out to various..